Nursa allows facilities to contact clinicians directly through the app to improve communication and make shift scheduling easier.
Contacting a clinician who has requested a shift at your facility
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Tap Menu in the top left
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Tap Schedule
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Find and tap on the specific Shift Card
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Note: On the Schedule Page, you can adjust your filters to "Requested" and tap the date of the requested shift on the calendar
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Tap Manage Request
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Tap the envelope with the phone icon on any clinician card to pop up contact options: Text, Call, In App Message, or Email
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Tap on your preferred contact method
You can also view a clinician’s contact information and contact options in their profile:
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Tap the specific clinician card to view their profile
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Scroll to below their list of credentials
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Tap the envelop with the phone icon next to "Suggest Clinician Upload a Credential"
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Choose one of the four contact options
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You can also use this process to request additional credentials
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Their contact information is also available at the bottom of their profile for reference.
Sending an In-App Message is always recommended for contacting a clinician who is not yet scheduled. This will open a communication thread in the app that you can go back to as needed in the future.
Contacting a clinician who is scheduled for a shift at your facility
- Tap Menu in the top left
- Tap Schedule
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Scroll and find the specific Shift Card
- Note: On the Schedule Page, you can adjust your filters to "Scheduled" and tap the date of the requested shift on the calendar
- Tap the Shift Card to open Shift Details
- Tap the envelop with the phone icon by the clinician's info on the right side
- Choose one of the four contact options
Try calling, leaving a voicemail, or texting. Many people do not answer numbers they do not recognize!
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