How To Download a Clinician’s Profile & Background Check

When reviewing a Clinician’s Shift Request or after the clinician has been scheduled, you are able to download and save their profile. The clinician’s profile is downloaded as a PDF, and it includes all of the credentials they’ve uploaded as well as their background checks and details on their specialities and experience.

Access to clinicians' profile is made available so facilities can keep records of the Nursa clinicians they’ve scheduled.

Review Clinician's Credentials without Download

1. Tap Menu in the top left

2. Select Schedule

3. Tap the Filter

4. Change Shift Status to Requested

5. Find and tap the correct date and the Shift Card

6. Tap Manage Request

7. Tap the Clinician Card to access their profile

8. Scroll to Match to Primary Screening

9. Click credential you want to view to see credential uploaded

Download a Requesting Clinician’s Profile

1. Tap Menu in the top left

2. Select Schedule

3. Tap the Filter

4. Change Shift Status to Requested

5. Find and tap the correct date and the Shift Card

6. Tap Manage Request

7. Tap the Clinician Card to access their profile

8. Tap the download arrow in the top right to download the clinician’s profile

   • Note: You’ll receive an in-app notification when it’s ready in a minute or two

9. Tap the notification then Download Profile to Device

   • The PDF file will go to your computer’s downloads

Download a Scheduled Clinician’s Profile

1. Tap Menu in the top left

2. Select Schedule

3. Tap the Filter

4. Change Shift Status to Scheduled

5. Find and tap the correct date and the Shift Card

6. Tap the Shift Card to access the Shift Details

7. Tap the download arrow in the clinician details box

   • Note: You’ll receive an in-app notification when it’s ready in a minute or two

8. Tap the notification then Download Profile to Device

   • The PDF file will go to your computer’s downloads

From the Shift Details, you can also click on the clinician’s profile picture to access their full profile.

Download Clinician's Background Check

You can also view and/or download a clinician’s individual background check(s) if you need, though they are included in the profile download.

After you’re on the clinicians profile (following one of the two steps above):
 

1. Scroll down to the background checks section below Match to Screening List

   • You may see displayed additional state background (e.g. Utah has DACS and Colorado has CAPS)

2. Select the background check

   • You see Results Available if the check is complete and the relevant document uploaded

3. In the Background Check Details, you see:

   • State: will be empty for third-party/commercial background checks

   • Status: will say Results Available if the check in complete and the document uploaded)

   • Completed Date: may be blank, but don't worry if it is! The background check is still valid

4. Tap on the eye icon to view the document

   • Note: This will open the document in a new browser tab

5. Tap the download arrow to save the document

   • Your browser may prompt you to rename the document, select where to save it, and confirm Save

   • The PDF file will go to your computer’s downloads

6. Repeat steps 2 to 4 for additional background checks as needed

Download Clinician's Profile as of Certain Date

Facility users and admins can now download profiles as they existed as of a certain date.

1. Tap Menu in the top left

2. Select Schedule

3. Tap the Filter

4. Change Shift Status to Scheduled

5. Find and tap the correct date and the Shift Card

6. Tap the Shift Card to access the Shift Details

7. Tap the download arrow in the clinician details box

8. Choose the date or latest version by selecting Current

   • Note: You’ll receive an in-app notification when it’s ready in a minute or two

9. Tap the notification then Download Profile to Device

   • The PDF file will go to your computer’s downloads