What Happens if I Am Exposed to COVID-19?

If you are exposed to COVID-19 outside of work you are encouraged to get a COVID test as soon as possible. If you have any shifts scheduled before you are able to get tested, you should contact the facility directly and explain the situation. They may direct you to cancel your shift in the app, in which case Nursa protocols will freeze your account for 14 days. However, once you have received a negative test, you should submit the results to support@nursa.com for review and possibly getting your account unfrozen early. This is not a guarantee of your account being unfrozen, but it can help to process!

Nursa refers to CDC guidelines and individual facility protocols in each situation as we all strive to prevent the spread of COVID-19. Please refer to the CDC’s article for healthcare workers on potential COVID-19 exposure.