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  • Colorado Adult Protective Services Credential - CAPS


    Colorado Adult Protective Services (CAPS) is required by many facilities in Colorado.


    CAPS are ordered and uploaded by Nursa. We do not accept previously-ran background check results under any circumstance. Until your CAPS report has been returned to Nursa from the state of Colorado and uploaded to your profile, a facility may not schedule you for a shift that you request.


    The CAPS background check process is automatically started after you request a shift in the Nursa app in the state of Colorado. After we begin the check, you will receive communication with next steps from our Market Integrity team.


    Results take 5-7 business days once you’ve filled out your authorization forms correctly (meaning after you have completed the additional steps sent via email, as noted above). Then the results will be automatically uploaded into your profile.


    Note: There WILL be additional steps that you have to complete. Please check your junk email if you haven’t seen an email from us.


    The following is needed in order to run CAPS: 

    • DOB
    • Last 4 of SSN
    • Email Address
    • Phone Number
    • Home Address
    • At least five-year residential history, regardless of state or country
      • Date MUST be in Day/Month/Year format.


    In filling out your residential history, please note the following and see sample below:

    • You must include at least five years – even four years, eleven months, and 27 days will not be accepted

    • The date format is DD/MM/YY, so 04/07/22 would be July 4th, 2022

    • You may enter overseas dates and even dates when you didn't have a permanent resident – just provide the city, state, and dates



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    Having trouble? Reach out to support@nursa.com or call 801-695-9609 and our Support Team will help.

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