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  • Getting Started | Nursa Clinicians

    New to Nursa? Start here!
    1. 1

      Sign Up With the Nursa App

      The Nursa platform empowers you to be your own boss by giving you the flexibility to work when and where you want. Let's get started! How to Sign Up Download the Nursa App available in both the Apple Store and Google Play Store Tap Sign Up Select I am a Clinician Read through the short info section and tap Get Started Enter your name and click on the purple arrow Enter and confirm your email address Create and confirm your password Enter your cell phone number Note: You will receive a verification code sent to the number provided. If you don't receive the code within a few minutes, tap Send Again Enter the text message code Read through the terms of service. If you agree, check the first box and tap Continue Note: You can also sign up for text and email message notifications at this point by checking the second box Select your current address by typing your address into the search box. Tap on your correct address when you see it populate in the list Note: Please make sure you select a full address including zip code from the list Add your date of birth Next you will be prompted to add your healthcare license. You can save this step for later or complete it at this point. To add your healthcare license, please follow Step 2. Video Tutorials    
    2. 2

      Add Your License, Certificate, or Qualifications

      After creating your profile, you will be prompted to add your valid nursing license. You can click the “X” in the top right corner of the screen to bypass the action for now. However, you must upload your professional healthcare license prior to viewing and requesting shifts.    You can start requesting shifts once you've added your license or certification. Shift requests won't be reviewed until your qualifications have been verified, but once verified, ALL prior requests will be pushed through and you may be scheduled for a shift sooner than expected. Be sure to check your schedule often if you've requested shifts.    Note: You cannot create a new account using the same email or phone number as an existing account. Try logging in, and if you can't remember your password, tap “Forgot Password” for a password reset email. If at any point you need help, don't hesitate to contact support at 801-695-9609 How to Add CNA Certification or Other Qualifications During Sign Up Immediately following your DOB, follow these steps: Select the state you are licensed in Choose your license type Enter and confirm your license/certification number Review the information and Confirm Utah CNAs: If you have a legal middle name that's included on your official certificate, when reviewing your details, please add it after your first name separated by a space: "First Middle" How to Add RN/LPN License or Certification During Sign Up Immediately following your DOB, follow these steps: Select the state you are licensed in Choose your license type Enter and confirm your license/certification number Confirm your license type Verify the last 4 of your SSN Review the information and Confirm Note: Nurse licenses are verified via the federal database and require exact letter/number details. Be sure to triple check your license information. How to Add Additional Licenses or Certifications to Your Profile Tap Profile in the Nursa App menu Tap the + Icon at the bottom right of the screen Select Health Care License  Choose the state you are licensed in Choose your license type Enter all appropriate information for the state you are licensed in Enter the last four digits of your social security number for security verification (RN/LPN only) Review and Confirm Verification Overview CNA Certification Verification CNA licenses are state-regulated and must be verified manually. This process can take 3-4 business days after all needed information is received. If we have an issue verifying your license, we will email you for more details.   RN and LPN Verification All RN and LPN/LVN licenses are auto-verified through Nursys.com. If you have any problems with this validation process, double-check to ensure your license number is input with the exact letter/number.  Caregiver  At this time, Nursa only accepts Certified Caregivers (CG) in the state of Arizona. You can find more information about Arizona Caregiver licenses here.   QMAP (Qualified Medication Aide Personnel) QMAP qualifications are only available in Colorado. If qualifications are added to this option that are not in Colorado or are not exactly QMAP qualifications, they will not be verified. Learn more about Colorado QMAP here.    
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      Add Your Credentials

      Each facility has specific credential requirements and will review your profile to determine if you are a good match for a requested shift.    Note: We encourage you to contact your state directly with credential specific questions, as each state varies. Essential Credentials The more credentials you add, the more likely you are to be selected for a requested shift. We recommend starting with the Essential Credentials.    Learn about adding Specialties and Experience here. Adding Essential Credentials Tap the Menu in the top left corner Select Profile  Tap the blue + Icon in the bottom right corner Scroll down to Essential Credentials Note: If you are missing one of these credentials, you will see it grayed out with a + Icon next to it. If you have already uploaded it, you will see the pencil icon Tap the + Icon Review the list of accepted file types Upload the document along with any relevant information Adding Other Credentials Tap the Menu in the top left corner Select Profile Tap the blue Add Credentials + Icon in the bottom right corner Tap the magnifying glass and search for the credential name that you would like to add and tap on it Follow the prompts for the specific credential Upload the document along with any relevant information   Nursa facilitates your background check. See Step 5 for more on background checks.
    4. 4

      Add Payment & Tax Information

      Let's get you paid for all of your hard work! You'll need to add your banking information for direct deposit and complete a digital W9 tax form in the Wallet section of the app. Make sure to do this immediately to avoid delay in your payments.    Federal reporting limits require a colored photo of your government issued ID upon making more than $10,000 as an independent contractor. To avoid disruption or delay, please ensure a colored photo is in your Nursa profile: This must be a photo of your actual ID, not a copy or scan Make sure it’s the entire ID – do not cut off corners or any sides How to Set Up Your Wallet Tap the Menu in the top left corner Select Wallet Complete your electronic W9 form Select how you would like to receive your 1099* E-Delivery (preferred by most clinicians) – Download your 1099 immediately from the Nursa App when it's ready Mail Delivery – Up to two weeks for delivery to your address on file Select your payment method Traditional Bank – You provide your bank routing and account numbers. These payments are processed twice a week and can take two days to reach your bank account. Nursa Direct – A business bank account and debit card powered by Branch. This payment method offers the ability to have your shifts paid instantly (eligibility rules apply), and all other payments take 2 to 3 business days to post to your Nursa Direct account.   Learn more about Nursa Direct here, and you can get more information about when you’ll get paid here.   *Clinicians who use the Nursa app are 1099 independent contractors. This means taxes will not be taken out of your paychecks and you will receive a 1099 tax form at the end of the year. Learn more here.  Viewing Payout Activity/Paystubs Tap the Menu in the top left corner Select Wallet Tap Payment History Click on the payout date for more details   If you need copies of your payout activity, please email support@nursa.com with the date range needed and they will email those copies to you.  
    5. 5

      Complete Your Background Check

      Every clinician will have a federal background check run. Some states may also require an additional state-level registry or other background check. Nursa pays for, requests, and uploads your background checks, but you'll have some steps to do too! Trigger Your Background Check The Nursa App will trigger your two-part background check when you request your first shift. Nursa will upload the results directly into your profile upon completion. We do not accept previously-ran background checks.   Nursa uses a third party, First Advantage, to complete federal background checks, and you will receive additional steps via email from the First Advantage that you must complete for the federal background check to be finalized.   After you complete and submit your information to First Advantage, the check takes 5-7 business days to complete, so keep an eye on your email to keep the process moving. The process for state background checks also takes 5-7 business days to complete.   Nursa covers the cost of the federal check done through First Advantage and state-level checks. However, if fingerprints are required for your state, the financial responsibility is on you as the clinician.    Learn more about background checks with Nursa here.
    6. 6

      Find & Request Shifts

      Shift requests can be approved in as little as ten seconds or it could take a few days, so please only request shifts you will be available to work. Be sure to check your schedule often to see if a request has been scheduled. Finding and Requesting Shifts Pro Tip: Ensure locations services are turned on in your phone's settings so that you are shown shifts in your area.   Tap the Menu Tap Shifts Adjust the Filters in the upper right corner. You can filter by Licenses, Specialty, State, Sticker, Date Range, and Distance Once you select filters, you can create one Saved Filters list. Learn more in our article on How to Use Saved Filters You can also search for specific facilities by tapping the magnifying glass icon, selecting up to 5 facilities to see all of their shifts, and then filtering those results Note: The more filters you add, the fewer shifts you may see. Try only adding license type and location filters to start and then add more as you get a feel for the system Review the list of available shifts and tap on any Shift Card to view more details like the date, time, license type, pay rate, and shift instructions Once you've found a shift that works with your credentials and schedule, tap the Request Shift button in the bottom right corner of the screen The facility will be alerted to review your shift request If you are selected to work the shift, you'll receive a notification and a message when you first log into the app   Congratulations! You'll see that the Shift Status now says "Scheduled," and the Shift Card will now show up on your Schedule Page where you can review the Shift Details anytime.   To check your schedule, please see the Schedule Page and Calendar article. Best Practices Request multiple shifts for the date/time you want to work, as there may be other clinicians requesting the same shift too. When you get scheduled, all other shift requests are hidden to keep you from being double booked. Ensure the proper credentials for the shift(s) you request are uploaded to your profile. If you need to remove a request or cancel a shift, please see our article on Removing a Request or Canceling a Shift.   Video Tutorials    
    7. 7

      Complete a Digital Shift Report

      Nursa does not follow the traditional time tracking practices, such as clocking in/out or physical timesheets. Instead, you will receive a notification at the end of your shift prompting you to complete a Shift Report.  How to Complete a Nursa Shift Report Once the shift has ended, you will receive a Notification in the upper right corner of the Nursa App Note: If you did not receive a notification or missed it, you can access incomplete Shift Reports by tapping Schedule > tap Change view and select Completed - Shift Report Due > select the shift date > scroll down and select the Shift Card  Tap Finish Shift Report on the Shift Card Tap Confirm Shift Report Add/Adjust the hours worked to match the exact time that you arrived and finished the shift Note: You only get paid for the time you are AT the building working, even if it's a late call. Enter in any breaks and/or comments.  Read the break policy here Tap Yes, it is correct Your Shift Report will then be sent to the facility to be verified  Important Shift Report Details Even if you didn't work the shift, you are still required to complete the Shift Report by marking I Did Not Work This Shift at the bottom. You, the clinician has 7 calendar days to complete the shift reports. The facility you worked at has two business days to verify the time that you reported. If the facility fails to verify their portion of the report within two business days, the app will auto-verify your Shift Report to ensure you are still paid appropriately.   Video Tutorials
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