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  • Getting Started | Nursa Clinicians

    New to Nursa? Start here!
    1. 1

      Sign Up With the Nursa App

      Welcome! ūüĎ謆 The Nursa platform empowers you to be your own boss by giving you the flexibility to work when and where you want. A shift filled with Nursa means that patients will get the care and attention they deserve. Let's get started! How to Sign Up Download the Nursa¬†App¬†available in both the Apple Store and Google Play Store Tap¬†Sign Up Tap¬†I Need Work Read through the short info section and tap¬†Get Started Add your name and tap¬†Next Enter your email address (this is where you'll receive¬†notifications) Note: You'll receive a¬†verification email¬†sent to the address provided Go to your email and click¬†the link, which will return you to the app to continue Create a password Enter your cell phone number Note:¬†You'll receive a¬†verification code¬†sent to the number provided. If you don't receive the code within a few minutes, tap Send Again. Tap¬†I Agree¬†to the terms of service Enable¬†Allow Location Services to ensure you see available shifts from facilities in your area¬† Enter a current address and date of birth¬† ¬† Congrats! You're now signed up and ready to add your license or certification.¬†You will be able to pick up shifts through the Nursa platform once we have successfully verified your license through the proper state database. ¬† ¬†‚ú® Note:¬†If you have already registered with that email, we will notify you that you already exist in the system. Try logging in, and if you can't remember your password, tap¬†Forgot Password¬†to be sent a password reset email.¬†If at any point you need help, don't hesitate to contact support at¬†801-695-9609. ¬† ¬†ūüŹÜ¬†Pro Tip:¬†You can start¬†requesting shifts¬†once you've added your license or certification. Shift requests won't be approved until your license has been verified, but once verified, ALL prior requests will be pushed through, and you may be scheduled for a shift sooner than expected. Be sure to check your¬†schedule¬†often if you've requested shifts.¬† How to Add Licensure or Certification Tap the¬†Profile¬†tab in the Nursa App menu Tap the + Icon at the bottom right of the screen¬† Enter all appropriate information for the state you are licensed in Enter the last four digits of your social security number for security verification Tap¬†Confirm Verification Overview CNA Certification/License Verification CNA licenses are state-regulated and must be verified manually. This process can take 3-4 business days if all needed information is received. If we have an issue verifying your license, we will email you with more details.¬†¬† RN and LPN Verification All RN and LPN/LVN licenses are auto-verified through¬†Nursys.com. If you have any problems with this validation process, double-check to ensure your license number is input with the exact letter/number.¬† Caregiver¬† At this time, Nursa only accepts Certified Caregivers (CG) in the state of Arizona.¬†You can find more information about Arizona Caregiver licenses here. ¬† Lesson 2: Next up, adding your credentials and all about background checks with Nursa. ūüďļ¬†Video Tutorials ¬† ¬†
    2. 2

      Complete Your Background Check and Add Credentials

      Each facility has different credential requirements and will review your credentials to decide if you are a good match for the requested shift. We encourage you to contact your state directly with credential specific questions, as each state varies. ¬† ūüŹÜ¬†Pro Tip: The more credentials you add, the more likely you are to be selected for a shift. We recommend starting with the Essential Credentials. ¬† Every clinician will have a background check done at the federal/national/state/county level. Some states may also require an additional state-level registry or other background check. Nursa pays for, requests, and uploads your background checks, but you'll have some steps to do too! Adding Essential Credentials & State Credentials Tap the Menu in the top left corner Tap the Profile tab Tap the blue + Icon in the bottom right corner Scroll down to Essential Credentials and State Credentials Note: If you are missing one of these credentials, you will see it grayed out and has a + Icon next to it Tap the "+" Icon Review the list of accepted file types Upload the document along with any relevant information Adding Other Credentials Tap the Menu¬†in the top left corner Tap the¬†Profile¬†tab Tap the blue + circle in the bottom right corner Search for the credential name that you would like to add¬† Review the list of accepted file types Upload the document along with any relevant information Essential Credentials These are credentials that facilities are most interested in ensuring that you have provided proof for, so we recommend starting with your Essential Credentials when building out your profile. You will not be able to upload a background check, however, because we'll request and upload it for you when it's ready (though there's some steps you'll need to do! See below for more details). ¬† ¬† COVID - 19 Vaccine Card Background Check CPR/First Aid Colored photo of state-issued Drivers License/ID ¬† ‚ú®¬† Note:¬†¬†You can reach out to a facility directly to find out what certifications they prefer. ¬† Learn about adding Specialties and Experience here. *Completing Background Checks* As mentioned above, every clinician must have at least a background check done at the federal level, and some states may require additional registry or other background checks.¬†Nursa pays for all background checks and uploads them to your profile when they're ready.¬†We do not accept previously-ran background checks. ¬† Nursa automatically begins the background check process when you request your first shift; however you will receive additional steps via email from the background check company that you must complete for the background check to be finalized. ¬† Learn more about background checks with Nursa here. ūüďļdata:image/gif;base64,R0lGODlhAQABAPABAP///==¬†Video Tutorials ¬†
    3. 3

      Add Payment & Tax Information

      Let's get you paid for all of your hard work! Nursa pays twice a week, processing payments on Mondays and Wednesdays, and you'll receive your deposit in your bank account within two days. ¬† You'll need to add your banking information for direct deposit and complete a digital W-9 tax form in the Wallet section of the app. Here's how: How to Set Up Your Wallet Tap on the Menu¬†(three lines) in the top left corner Tap on¬†Wallet Add your bank account information - must be a checking account, and be primary account holder or sole owner.¬† Complete the electronic W-9 form ‚ú® Note: You are considered a contractor when taking shifts through Nursa. This means taxes will not be taken out of your paychecks and you will receive a 1099 tax form at the end of the year.¬†Learn more here.¬† ¬† How to Update Your Direct Deposit Tap on the Menu Tap on Wallet Scroll down and tap the pencil next to your Account Number Note: Your routing number will pre-populate, but your account number will be blank Update/edit your routing and account number as needed Tap Save You'll receive a verification code text message.¬†Enter the code to confirm the update Important Earnings Information Shift reports must be completed by Sunday night at 23:59¬†by both clinician and facility¬†in order to get paid with the Monday batch, receiving your payment by Wednesday.¬† Shift reports must be completed by Tuesday night at 23:59¬†by both clinician and facility¬†in order to get paid with the Wednesday batch, receiving your payment by Friday. Note: Facility have two full business days to complete their shift report after a clinician completes their shift report. If the facility has not confirmed the shift report in that timeframe, it will automatically be confirmed to ensure that clinicians are paid in a timely manner. Pay Schedule Yours and Facility‚Äôs Shift Reports Completed by Nursa Processes Payment on Posted to Your Bank by (depending on bank) Sunday by 23:59 Monday Wednesday Monday¬†by 23:59 Wednesday Friday Tuesday by 23:59 Wednesday Friday Wednesday by 23:59 Monday (following) Wednesday (following) Thursday by 23:59 Monday¬† Wednesday¬† Friday by 23:59 Monday¬† Wednesday¬† Saturday by 23:59 Monday¬† Wednesday¬† ¬† If you have not filled out your W-9 form and have not set up your direct deposit information, it may delay your payment.¬† ‚ú® Note: Once you've made $10,000 through Nursa, you will need to upload (if you haven't already) a colored picture of your Driver's license/ State ID, to ensure your pay doesn‚Äôt get placed on hold. Viewing Paystubs Full payment history can be viewed in the¬†Wallet section of the app at any time. If you need copies of any (or several) of your paystubs, please email support@nursa.com¬†with the date range needed and they will email you copies.¬† ¬† ūüďļ Video Tutorial
    4. 4

      Find & Request Shifts

      Shift requests can be approved in as little as ten seconds or it could take a few days, so please only request shifts you will be available to work. Be sure to check your schedule often to see if a request has been scheduled. Finding and Requesting Shifts ¬†ūüŹÜ¬†Pro Tip: Ensure locations services are turned on in your phone's settings so that you are shown shifts in your area. ¬† Tap the Menu icon in the upper left corner Tap Shifts Adjust the Filters in the upper right corner. You can filter by Licenses, Specialty, State, Sticker, Date Range, and Distance You can also search for specific facilities by tapping the magnifying glass icon, selecting up to 5 facilities to see all of their shifts, and then filtering those results‚ú® Note: The more filters you add, the fewer shifts you may see. Try only adding license type and location filters to start and then add more as you get a feel for the system.¬†¬† Review the list of available shifts and tap on any Shift Card to view more details like the shift date, time, license type, pay rate, and shift instructions Once you've found a shift that works with your credentials and schedule, tap¬†the Request Shift¬†button in the bottom right corner of the screen The facility will be alerted¬†to review your shift request If you are selected to work the shift, you'll receive a notification and a message when you first log into the app ¬† Congratulations! You'll see that the Shift Status now says "Scheduled," and the Shift Card will now show up on your Schedule Tab where you can review the Shift Details anytime. ¬† ¬†ūüŹÜ¬†Pro Tips: Request 3-4 shifts (or more) for the date/time you want to work, as there may be other¬†clinicians requesting the same shift too. When you get scheduled, all other shift requests are automatically removed to keep you from being double booked. Ensure the proper¬†credentials for the shift you requested are uploaded to your profile. See a list of essential credentials needed here.¬†¬† If you need to remove a request or cancel a shift, please see our article on¬†Removing a Request or Canceling a Shift.¬†¬† Viewing Your Schedule Tap the Menu icon in the upper left corner Tap Schedule Tap to adjust the Filters in the upper right corner to¬†Scheduled¬†and¬†Requested¬†and tap Apply Note: ¬†The Nursa App will encourage you to add your scheduled shifts to the calendar on your phone. ¬† ¬†ūüŹÜ¬†Pro Tip: If you have a shift request that is still pending, you can reach out to that facility directly to see if they still need someone to fill the shift.¬† Contacting a Facility If you have questions about the shift or anything else you would like to ask a Facility, you can contact them by phone or by in-app chat. ¬† From your Schedule, tap on More Details on the Shift Card To contact a Facility through chat, tap on the Chat Icon by the Scheduler‚Äôs name To contact by phone, tap on the facility‚Äôs picture or the Facility Name to bring up the Facility‚Äôs profile with their phone number Note: tapping on the address will bring up your Maps options, so make sure you‚Äôre tapping on the name or the picture From your mobile app, tap on the phone icon to call the facility ¬† ¬† ūüďļ Video Tutorials ¬† ¬† ¬†
    5. 5

      Complete a Digital Shift Report

      Nursa does not follow the traditional time tracking practices such as clocking in/out or physical timesheets. Instead, you will receive a notification at the end of your shift prompting you to complete a shift report.¬† How to Complete a Nursa Shift Report Once the shift has ended, you will receive a Notification in the upper right corner of the Nursa App‚ú® Note: If you did¬†not receive a notification or missed it, you can access incomplete shift reports by tapping the Schedule tab > tap to change your Shift¬†Filters to Clinician Shift Report¬†> select the shift date > select the shift card > continue with the following steps: ¬† Tap the Finish Shift Report¬†button located on the Shift Card Tap Confirm Shift Report Add/Adjust the hours worked to match the exact time that you arrived and finished the shift‚ú® Note: You only get paid for the time you are AT the building working, even if it's a late call. ¬† Enter in any breaks and/or comments.¬†Click for info on the break policy. Tap Yes, it is correct¬†at the bottom of the screen Your shift report will then be sent to the facility to be verified. ūüü£¬† Important Shift Report Details Even if you didn't work the shift, you are¬†required to mark¬†I Did Not Work This Shift¬†at the bottom of the shift report notification.¬† It's up to you to complete shift reports on time.¬† The facility you worked at has two¬†business days to verify the time that you reported. If the facility fails to verify their portion of the report within two¬†business days, the app will auto-verify your shift report to ensure you are still paid appropriately. ¬† ūüďļ Video Tutorials
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    Having trouble? Reach out to support@nursa.com or call 801-695-9609 and our Support Team will help.

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