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  • Getting Started | Nursa Clinicians

    New to Nursa? Start here!
    1. 1

      Sign Up With the Nursa App

      Welcome! ūüĎ謆 The Nursa platform empowers you to be your own boss by giving you the flexibility to work when and where you want. A shift filled with Nursa means that patients will get the care and attention they deserve. Let's get started! How to Sign Up Download the Nursa¬†App¬†available in both the Apple Store and Google Play Store Tap¬†Sign Up Tap¬†I Need Work Read through the short info section and tap¬†Get Started Add your name and tap¬†Next Enter your email address (this is where you'll receive¬†notifications) Note: You'll receive a¬†verification email¬†sent to the address provided Go to your email and click¬†the link, which will return you to the app to continue Create a password Enter your cell phone number Note:¬†You'll receive a¬†verification code¬†sent to the number provided. If you don't receive the code within a few minutes, tap Send Again. Tap¬†I Agree¬†to the terms of service Enable¬†Allow Location Services to ensure you see available shifts from facilities in your area¬† Enter a current address and date of birth¬† Congrats! You're now signed up and ready to add your license or certification.¬†You will be able to pick up shifts through the Nursa platform once we have successfully verified your license through the proper state database. ¬†‚ú® Note:¬†If you have already registered with that email, we will notify you that you already exist in the system. Try logging in, and if you can't remember your password, tap¬†Forgot Password¬†to be sent a password reset email.¬†¬†If at any point you need help, don't hesitate to contact support at¬†801-695-9609. ¬†ūüŹÜ¬†Pro Tip:¬†You can start¬†requesting shifts¬†once you've added your license or certification. Shift requests won't be approved until your license has been verified, but once verified, ALL prior requests will be pushed through, and you may be scheduled for a shift sooner than expected. Be sure to check your¬†schedule¬†often if you've requested shifts.¬† How to Add Licensure or Certification Tap the¬†Profile¬†tab in the Nursa App menu Tap the + Icon at the bottom right of the screen¬† Enter all appropriate information for the state you are licensed in Enter the last four digits of your social security number for security verification Tap¬†Confirm Verification Overview ūüü£¬† CNA Certification/License Verification CNA licenses are state-regulated and must be verified manually. This process can take 3-4 business days if all needed information is received. If we have an issue verifying your license, we will email you with more details.¬†¬† ¬†ūüü£¬† RN and LPN Verification All RN and LPN/LVN licenses are auto-verified through¬†Nursys.com. If you have any problems with this validation process, double-check to ensure your license number is input with the exact letter/number.¬† ¬†¬†ūüü£¬† Caregiver¬† At this time, the Nursa only accepts Certified Caregivers (CG) in the state of Arizona.¬†You can find more information about Arizona Caregiver licenses here. can find more information here. ¬† ūüďļ¬†Video Tutorials ¬† ¬†
    2. 2

      Add Credentials

      Each facility has different credential requirements and will review your credentials to decide if you are a good match for the requested shift. We encourage you to contact your state directly with credential specific questions, as each state varies. ūüŹÜ¬†Pro Tip: The more credentials you add, the more likely you are to be selected for a shift. How to Add Credentials to Your Profile Tap the Menu¬†(three lines) in the top left corner Tap the¬†Profile¬†tab Tap the blue + circle in the bottom right corner Search for the credential name that you would like to add¬† Review the list of accepted file types Upload the document along with any relevant information Essential Credentials Needed to Take a Shift You will see a progress bar and your plant will grow as those credentials are uploaded¬† Colored photo of state-issued Drivers License/ID Active Healthcare License (CNA, RN, LPN/LVN, or Arizona CG) BLS or CPR/First Aid TB Test within 12 months Background Check (varies by state)¬† Specialties (Gero, HH, ACU, CPN, ICU, CHMO, CWON) ‚ú®¬† Note:¬†¬†You can reach out to a facility directly to find out what certifications they prefer. ūüďļdata:image/gif;base64,R0lGODlhAQABAPABAP///==¬†Video Tutorials ¬† ¬†
    3. 3

      Add Payment & Tax Information

      Let's get you paid for all of your hard work! You'll need to add your banking information for direct deposit and complete a digital W-9 tax form in the Wallet section of the app. Here's how: How to Set Up Your Wallet Tap on the Menu¬†(three lines) in the top left corner Tap on¬†Wallet Add your bank account information - must be a checking account, and be primary account holder or sole owner.¬† Complete the electronic W-9 form ‚ú® Note: You are considered a contractor when taking shifts through Nursa. This means taxes will not be taken out of your paychecks and you will receive a 1099 tax form at the end of the year.¬†Learn more here.¬† How to Update Your Direct Deposit Tap on the Menu Tap on Wallet Scroll down and tap the pencil next to your Account Number Note: Your routing number will pre-populate, but your account number will be blank Update/edit your routing and account number as needed Tap Save You'll receive a verification code text message.¬†Enter the code to confirm the update ūüü£¬†Important Earnings Information Workweeks through Nursa¬†are Sunday-Saturday and you get paid the following Friday. Shift reports must be completed by Sunday night at 2359 from both clinician and facility, in order to get paid within the correct pay period. If your shift falls on Saturday or Sunday, it's most likely you will get paid the following pay period since facilities have 48 hours to complete their shift reports.¬† If you have not filled out your W-9 form and have not set up your direct deposit information it may delay your payment.¬† ‚ú® Note: Once you've made $10,000 through Nursa, you will need to upload (if you haven't already) a colored picture of your Driver's license/ State ID, to ensure your pay doesn‚Äôt get placed on hold. Viewing Paystubs Full payment history can be viewed in the¬†Wallet section of the app at any time. If you need a copies of any (or several) of your paystubs, please email support@nursa.com¬†with the date range needed and they will email you copies.¬† ¬† ūüďļ Video Tutorial ¬† ¬† ¬† ¬† ¬† ¬† ¬† ¬†
    4. 4

      Find & Request Shifts

      Shift requests can be approved in as little as ten seconds or it could take a few days, so please only request shifts you will be available to work. Be sure to check your schedule often to see if a request has been accepted/scheduled. Find and Request Shifts in the Nursa App Tap the Menu icon in the upper left corner Tap Jobs Adjust the Filters in the upper right corner by License Type and Location‚ú® Note: The more filters you add, the fewer jobs you may see. Try only adding license type and location filters to start and then add more as you get a feel for the system.¬†ūüŹÜ¬†Pro Tip: Ensure locations services are turned on in your phone's settings so that you are shown jobs in your area.¬† ¬† Review the list of available shifts and tap on any Shift Card to view more details like the shift date, time, license type, pay rate, and job instructions Once you've found a shift that works with your credentials and schedule, tap¬†the Request Job¬†button in the bottom right corner of the screen ¬† The facility will be alerted¬†to review your shift request If you are selected to work the shift you will receive a notification¬† ¬† ¬†ūüŹÜ¬†Pro Tips For Getting Scheduled: Request 3-4 shifts (or more) for the date/time you want to work, as there may be other¬†clinicians requesting the same shift too. When you get scheduled, all other shift requests are automatically removed to keep you from being double booked. Ensure the proper¬†credentials for the job you requested are uploaded to your profile. See a list of essential credentials needed here.¬†¬† View Your Schedule Tap the Menu icon in the upper left corner Tap Schedule Tap to adjust the Filters in the upper right corner to¬†Scheduled¬†and¬†Requested¬†and tap Apply ¬†‚ú® Note: ¬†The Nursa App will encourage you to add your scheduled shifts to the calendar on your phone. ¬†ūüŹÜ¬†Pro Tip: If you have a shift request that is still pending, you can reach out to that facility directly to see if they still need someone to fill the shift.¬† How to Remove a Shift Request If you can no longer work a shift you've requested, remove your shift request as soon as possible.¬†There is no consequence for removing an unscheduled request. However, if you want to cancel a shift that a facility has scheduled you for, you account will be frozen. View our cancelation policy here. To remove a shift request: Tap the Menu icon in the upper left corner Tap¬†Schedule Adjust your Filters in the upper right corner to¬†Requested and tap Apply Find and tap the¬†Job Card you'd like to remove the request for Tap Remove Request¬†on the bottom right of the screen¬† ¬† ¬† ¬† ¬† ¬†¬† ¬† ‚ú® Note:¬†Jobs are posted by facilities on a per diem basis and there may not be any open jobs in your area. If you've followed all of the steps above and you're not seeing shifts, reach out to our Support Team. ūüďļ Video Tutorials ¬†
    5. 5

      Complete a Digital Shift Report

      Nursa does not follow the traditional time tracking practices such as clocking in/out or physical timesheets. Instead, you will receive a notification at the end of your shift prompting you to complete a shift report.¬† How to Complete a Nursa Shift Report Once the shift has ended, you will receive a Notification in the upper right corner of the Nursa App‚ú® Note: If you did¬†not receive a notification or missed it, you can access incomplete shift reports by tapping the Schedule tab > tap to change your Shift¬†Filters to Clinician Shift Report¬†> select the shift date > select the shift card > continue with the following steps: ¬† Tap the Finish Shift Report¬†button located on the Shift Card Tap Confirm Shift Report Add/Adjust the hours worked to match the exact time that you arrived and finished the shift‚ú® Note: You only get paid for the time you are AT the building working, even if it's a late call. ¬† Enter in any breaks and/or comments.¬†Click for info on the break policy. Tap Yes, it is correct¬†at the bottom of the screen Your shift report will then be sent to the facility to be verified. ūüü£¬† Important Shift Report Details Even if you didn't work the shift, you are¬†required to mark¬†I Did Not Work This Shift¬†at the bottom of the shift report notification.¬† It's up to you to complete shift reports on time.¬† Shift reports must be completed by Sunday at 2359 in order to be paid within that week's pay period. The facility you worked at has two¬†business days to verify the time that you reported. If the facility fails to verify their portion of the report within two¬†business days, the app will auto-verify your shift report to ensure you are still paid appropriately. ¬† ūüďļ Video Tutorials
  • ‚ėéÔłŹ¬†¬†Contact us

    Having trouble? Reach out to support@nursa.com or call 801-695-9609 and our Support Team will help.

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