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Not worth the time


Hailey S

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I've been on Nursa for about a month now and I'm going to cancel my account. There are too many options in my area that are easy and professional. My issues with this app: filters are never saved, takes 12+ hours to get a response about whether I'm booked for a shift or just never getting a response, no push notifications, shifts listed in random order when you open the app, no name badges, the "total" shift payment listed does not subtract a 30min unpaid lunch break. It doesn't need to be this complicated to find work, no matter how competitive the wages are. 

 

App developers, I recommend looking at apps like Clipboard and Teambridge. I'm sure there are other great examples, these are just the ones I use personally.

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I been using Clipboard Health since couple of months and I love it! Way better than Nursa. Nursa used to be good, but this year they had been losing contracts with most facilities and the pay with bonuses are getting limited. Most of my shifts were cancelled, you can't even rate a facility or comment by doing this to you. 

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@Hailey S and @Rainier Bansil we value what you guys have to say so much and it’s so important that we are able to get honest feedback from our clinicians. Thank you so much for taking the time to share your thoughts. It only makes Nursa better and obviously we want to be the best. We would love to be able to have you talk with someone from our product team so that we can really hear out everything you have to say. Clinicians are the core of Nursa, and we want to make sure it’s meeting all the clinicians’ needs.

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On 3/29/2023 at 6:17 PM, Rainier Bansil said:

I been using Clipboard Health since couple of months and I love it! Way better than Nursa. Nursa used to be good, but this year they had been losing contracts with most facilities and the pay with bonuses are getting limited. Most of my shifts were cancelled, you can't even rate a facility or comment by doing this to you. 

Thank you for the recommendation, I downloaded clipboard health!

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There are several things about NURSA that are plain stupid. First, they let the facility approve the shift in which, They actually let three people request the same shift  and the building chooses  the person. Other apps such as clipboard gives you the shift once you request it . And  Second, they wait for a facility shift report to pay. Other apps are instant payout. This is just to name a few. And the thing is NURSA gets these same repetitive complaints and they still don’t change 

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The app is often very slow or you cannot access certain features like messaging the facility, for instance, at all. I had a facility scheduler ask for my help because she was afraid we’d get paid late because the app wouldn’t even open. We deleted it and downloaded it again; which helped her get into the app but she still wasn’t able to verify shift report for 2 days. It seems you’re long overdue for a software update. Nursa pays far better than Clipboard which was mentioned, but you get paid when you clock out. Same with Nurseio. That would be a huge competitive edge.

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