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FROZEN account and consecutive shifts

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Is there a way to have account unfrozen for canceling shifts? Two weeks seems drastic. In addition, we are in a nursing shortage. It seems logical not only for myself for but for the patients,  facilities, and staff. I'm not trying to sound arrogant or disrespectful (its difficult to read demeanor and tone for online messages). I'm just wondering if the frozen account stuff can end sooner, or offered a freebie prior to consequence. Does anyone know how to contact a person on this frozen account? Also, I'm more than willing to travel for these shifts. I'm wondering how I could work in that area for a consecutive days. I've noticed facilities will have open shifts 3 to 5 days in a row. It would be easier if there is a way to bundle the shifts, so that when I travel for work I' m not losing money

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I'm sorry for your situation. But I really hope they don't change thier policy. That is the number one thing I love about Nursa, they hold accountability.

And there's plenty of workers on the Nursa team who picks up the short shifts. We have 10+ new employees coming on everyday, glad it gives everyone a fair chance to snag a shift. 

Edited by Mornique Dicey
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@Cortney J.J. While yes we do hold clinicians to a high standard, you can always reach out to our support staff (801-695-9609) and they can look into your specific case. Let me know if you have any other questions!

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@Cortney J.J. 

We recently updated our cancelation policy as of October 1, 2022. 🙂  Your account will only be frozen when canceling for the following reasons. 

  • If you No Call No Show for a shift. 
  • If you have three cancelations in a 30-day rolling period.

Hopefully, this is helpful. Please let me know if you have any additional questions. 

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