I do agree. I noticed a facility here in Aurora Colorado uses agency as a place holder and let's there staff pick up that shift as long as it's 4 hours before the shift starts. It was an okay place to work but after knowing how they do business I will never pick up there.
There should be some protections in place,so facilities don't cancel us. Just like when we cancel we can't use the app to pick up shifts it should go both ways.