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Nursa

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Nursa last won the day on November 21 2023

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  1. Knowing what’s happening with your schedule and shifts with Nursa is critical, as is ensuring you receive notifications about them. There are a number of optional notifications that also keep you up-to-date on happenings with Nursa, including new features, Nursa news, and special offers. To allow you to decide what notifications you receive and when, you can adjust your settings in your Communication Preferences. Important Note: You cannot opt out of transactional messages, like details about your posted shifts, password resets, etc. Adjusting Your Communication Preferences Tap Menu in the top left Tap Settings Tap Communication Preferences You’ll see your notification types and preferences: Preferred Channels: In-App, Email, SMS/Text, and push. Note: You will need to enable app notifications to receive push. Notification Types:Shift Requests Shift Requests: New requests and request removals Shift Schedule: Clinician arriving in 24 hours, cancels a shift Shift Report: Updates to shift reports Marketing Communications: Newsletters, Product and Shift Updates, Special Offers and more Messages: Direct in-app messages from others Cancelation Notifications: Clinician shit cancelations. See this article for more on Cancelation Notifications. Use the purple slide on the right hand side of the notification tyes to opt out.
  2. Clinicians are more likely to request shifts with detailed instructions because they feel more confident that they know what to expect. Saved Instructions allows you to create, save, and use instructions for future shifts, which can save you time when posting shifts. Saved Instructions are facility specific, so you and your coworkers can share each other's notes. Creating Saved Instructions When you’re adding a new shift: Tap Instructions Tap the Comment Icon in the lower right of the Instructions box Tap Add New Instructions Enter a Title and the Instructions Tap the purple check mark to save Tap Select on the note you would like to add Back in the main instructions box, you can edit the final wording or add to it. You can also add as many notes as you’d like. Every time you tap Select on an instruction, it will be added to the bottom of the instructions – adding another note does not replace what is already there, just adds to it. You can create as many Saved Instructions as you need! Once you have Saved Instructions, you can edit those at any time by tapping the pencil next to the title. From there you can also tap the garbage can icon if you no longer need that note.
  3. The Schedule Page is the place where facility users can manage all of their upcoming and past shifts, all laid out in an easy-to-use calendar. From there you can view shifts on specific dates, filter by shift status, and for those who manage multiple facilities, filter and manage one schedule at a time. About the Schedule Page There are several elements you’ll see on the page and the calendar: The light purple box(es) in the top left show what filters are applied Your filters are located to the left above your calendar Note: See below for how to filter The year is next to the Menu icon. Tap the down arrow next to to change the year The month you’re viewing will be bold purple. You can tap on another month to view it On the calendar itself, you’ll see a few different elements: An empty purple circle indicates today’s date A solid purple circle indicates the day you’ve selected A red dot below the date means that there is a shift on that date that needs your attention, such as a shift with open requests to review or a shift report to complete A gray dot below the date means that there is a shift on that date but it does not need attention; it's either completed, scheduled, or waiting on someone else No dot means there are no shifts on that date Below the calendar you’ll see the Shift Cards for the date you have selected You can see the time, license, facility name, and shift status If the shift is scheduled, you’ll see the scheduled clinician If the shift is requested by one clinician, you’ll that clinician If the shift is requested by multiple clinicians, you’ll see purple circles with each clinician’s initials If the shift is requested, you can tap “Manage Request” to review the clinician(s) Filter Your Schedule Tap Filters above the calendar on the left side You can filter by Shift Status and Facilities that you are connected to Shift Status filters default to include eight statuses: Open, Viewed, Requested, Scheduled, In Progress, Clinician Shift Report, Facility Shift Report, Admin Shift Report, and Completed Make your filter selection; select all that apply then tap the purple check mark A purple circled “x” means the choice is selected; tap to remove the filter A white circled “+” means you can add it; tap to add to the filter Tap Save to confirm your filters Your calendar view will update to reflect your selected filters. The light purple boxes above the calendar will show what filters are applied. Reset Your Filters If you’ve changed the filters from the default settings, you can choose to reset them back to the default. If your filters are already on the default setting, you will not see a Reset button: Tap Filters then select either Shift Status or Facilities For Shift Status, tap Reset For Facilities, first tap Selected (#), then tap Reset Tap the purple check mark Tap Save
  4. A single facility can have multiple users connected to it, and vice versa, a single user can be connected to multiple facilities. This helps everyone in a facility managing the schedule through Nursa to stay aligned and connected on what shifts have been posted, requested, and scheduled. To be connected to a facility, the user must request the connection and be verified by another user connected to the facility or by Nursa Support, if no other person is connected. You can find those steps in our Connecting to Your Facility article. Once you’re connected to any facility, you have full access to manage the schedule, post shifts, view the Invoices Dashboard, and update facility information like contact phone number and Screening Lists. Accessing Your Multiple Facilities Tap Menu in the top left corner Select Facilities to see a list of all facilities you’re connected to A blue check mark on the facility card means you are verified and connected. A yellow exclamation mark means the verification is pending. Tap on a Facility Card to view its profile. From there you can manage Facility specialities, which apply at the facility level and to all shifts posted Contact info, tap the pencil icon to update address, phone number, etc. Connection requests, tap the pencil to confirm requests Edit/Add Screening Lists Post Shifts for that facility See existing Shifts with the facility at the bottom Posting Shifts for a Specific Facility You can ensure you’re posting shifts for the correct facility in a few ways, then follow the basic Post a Shift steps: Follow the above steps to post a shift through the Facility Profile Navigate to the Shifts Page in the Menu, tap the blue + icon, select the correct facility Navigate to the Schedule Page in the Menu, tap Add Shifts, select the correct facility Managing a Facility’s Schedule Tap Menu in the top left Select Schedule Use filters to view different statuses and specific facilities Tap the three lines next to the bell in the upper right corner Select one or multiple shift statuses and/or facilities Tap See Shifts Tap on each day to view its shifts If viewing multiple facilities, note the facility name on each Shift Card
  5. Download Requesting Clinician Profile Download Scheduled Clinician Profile Download Clinician Background Check Download as of Certain Date When reviewing a Clinician’s Shift Request or after the clinician has been scheduled, you are able to download and save their profile. The clinician’s profile is downloaded as a PDF, and it includes all of the credentials they’ve uploaded as well as their background checks and details on their specialities and experience. Access to clinicians' profile is made available so facilities can keep records of the Nursa clinicians they’ve scheduled. Download a Requesting Clinician’s Profile Tap Menu in the top left Select Schedule Tap the Filter Change Shift Status to Requested Find and tap the correct date and the Shift Card Tap Manage Request Tap the Clinician Card to access their profile Tap the download arrow in the top right to download the clinician’s profile Note: You’ll receive an in-app notification when it’s ready in a minute or two Tap the notification then Download Profile to Device The PDF file will go to your computer’s downloads Download a Scheduled Clinician’s Profile Tap Menu in the top left Select Schedule Tap the Filter Change Shift Status to Scheduled Find and tap the correct date and the Shift Card Tap the Shift Card to access the Shift Details Tap the download arrow in the clinician details box Note: You’ll receive an in-app notification when it’s ready in a minute or two Tap the notification then Download Profile to Device The PDF file will go to your computer’s downloads From the Shift Details, you can also click on the clinician’s profile picture to access their full profile. Download Clinician's Background Check You can also view and/or download a clinician’s individual background check(s) if you need, though they are included in the profile download. After you’re on the clinicians profile (following one of the two steps above): Scroll down to the background checks section below Match to Screening List You may see displayed additional state background (e.g. Utah has DACS and Colorado has CAPS) Select the background check You see Results Available if the check is complete and the relevant document uploaded In the Background Check Details, you see: State: will be empty for third-party/commercial background checks Status: will say Results Available if the check in complete and the document uploaded) Completed Date: may be blank, but don't worry if it is! The background check is still valid Tap on the eye icon to view the document Note: This will open the document in a new browser tab Tap the download arrow to save the document Your browser may prompt you to rename the document, select where to save it, and confirm Save The PDF file will go to your computer’s downloads Repeat steps 2 to 4 for additional background checks as needed Download Clinician's Profile as of Certain Date Facility users and admins can now download profiles as they existed as of a certain date. Tap Menu in the top left Select Schedule Tap the Filter Change Shift Status to Scheduled Find and tap the correct date and the Shift Card Tap the Shift Card to access the Shift Details Tap the download arrow in the clinician details box Choose the date or latest version by selecting Current Note: You’ll receive an in-app notification when it’s ready in a minute or two Tap the notification then Download Profile to Device The PDF file will go to your computer’s downloads
  6. The Invoices Dashboard gives facility users insight into current billing details as well as access to their past invoices. All historical and current invoices can be found directly in the Nursa App, so they’re organized, searchable, and easy to find, while running totals help facilities stay on top of billing. The dashboard will display Total Open and Total Overdue balances and individual invoice details. Access the Facility Invoices Dashboard Tap Menu in the top left Scroll down to and tap Invoices (below Settings) You can take the following actions with the Invoices Dashboard: View: Total Open and Total Overdue at the top View: Individual Invoice Cards, which display: Facility Name Invoice Date Invoice Number Invoice Status Total and Open Balance Download: Each individual invoice PDF by tapping the down arrow on each Invoice Card Filter: by Status (Open, Overdue, Paid) and by Facility (if connected to more than one). Default Filters include all facilities and statuses of Open and Overdue Tap the three white lines in the upper right Tap Status or Facilities Tap the purple + to add the selection or the purple x to remove it Tap the purple check mark to save selection Tap See invoices Pay via Stripe: Click the link on each invoice to be directed to Stripe for payment, if needed
  7. In pursuit of quality control, the Nursa allows individual facilities to block a clinician from seeing or requesting shifts at your building. We hope that this feature is used as a last resort and you are happy with each clinician experience you have utilizing the Nursa app, but we understand that may not always be the case. If you wish to block an individual clinician from seeing and requesting shifts at your facility, you can accomplish this in two different ways. Note: Blocks apply to individual facilities only. If you manage multiple facilities and do not want a clinician to requests shifts at any of them, you’ll need to block the clinician at each individual facility. Remove & Block a Scheduled Clinician Use these steps if you have already scheduled a clinician for a shift, but for any reason you want to remove them from the shift and block them from your facility. Tap Menu in the top left Tap Schedule Find the specific Shift Card Note: On the Schedule Page, you can adjust your filters to "Scheduled" and tap the date of the requested shift Tap the Shift Card to open Shift Details Tap Remove Clinician Note: Nursa encourages communication and will prompt you to contact the clinician prior to removal or cancellation. Confirm that you tried to contact the clinician Tap Remove Clinician Select No Longer Want to Work With This Clinician Provide an optional explanation for the removal Tap Remove and block now Tap Yes to confirm Note: Removing a clinician will return the shift to the marketplace so that other clinicians can request the shift. If you need to Cancel a shift entirely, see this article. Block a Clinician After a Shift Use these steps when completing a Shift Report if after a shift has ended, you do not want to work with the clinician in the future. Follow your normal steps to complete a Shift Report (found here) When rating the clinician, select one star (this gives you the blocking option) Tap We Don’t Want this Clinician Again Provide an explanation for the block Tap Remove and block now Tap Yes to confirm Note: If you had a poor experience with the clinician but would like to give them a second chance in the future, you can give them a one star rating and just select Confirm so that they can see and request shifts at your facility in the future.
  8. We have some big ideas we are drawing up to enhance the Nursa experience. We obviously couldn’t do that without your input. Your input on what makes a GREAT clinician or facility is important to us. Let us know in this completely anonymous survey your thoughts. It should only take you a few minutes! Loading…
  9. Take this completely anonymous survey to help us provide greater transparency and insight around nurses' pay. We will provide visuals summarizing the data as soon as there are enough submissions.
  10. The Basics As a clinician user on the Nursa App you are considered an 1099 independent contractor. This means that you may need to track your income and document your expenses because the IRS may require you to file taxes on the amount that Nursa pays you each year. We know filing taxes can be confusing, so here is some basic information and resources to help you navigate the process. DISCLAIMER: Nursa cannot offer tax advice; if you have specific questions, need tax advice, or are unsure about your unique tax situation, we recommend reaching out to a tax professional. The information contained in this guide shall not be considered tax advice. For gig-economy tax information, visit here: www.irs.gov/businesses/small-businesses-self-employed/manage-taxes-for-your-gig-work Do I receive a 2023 1099-NEC Tax Form? If you earned $600 or more through Nursa in the year 2023, you will receive a 1099 from Nursa. If you earned less than $600, you will not receive a 1099 from Nursa. However, keep in mind that all compensation you may receive through Nursa may be subject to IRS tax laws. Refer to your local state tax laws for more information on reporting income. Things to know about 1099-NEC The 1099-NEC form that is sent to the clinicians is also sent to the IRS About Form 1099-NEC Instructions for Form 1099-NEC How do I receive my 2023 1099 tax form? To receive your 1099, first make sure you have the latest version of the app, then you’ll need to confirm your W-9 information in your Nursa Wallet, and then opt-in to your preferred delivery method – either digitally directly in the Nursa app or a paper copy mailed to you. 1099s will not be emailed for security purposes. If you do not opt-into a digital or paper copy, you will receive a paper copy in the mail by default. If you are unable to access the app for any reason, you will also receive a paper copy in the mail. Important Dates Now - January 15th, 2024: Opt into E-delivery January 15th, 2024: 1099 Available for download in the app January 31st, 2024: If you 1099 form is being mailed to you, it will be postmarked by this date. Please note: If you don’t opt into e-delivery by January 15 2024, we’ll automatically mail your 1099 tax form to the address on file, so it’s critical that your information is current, correct, and complete. You can still update your information in the Nursa App Wallet after mid-January 2024 and download your 1099 electronically. However, you will not be mailed a new paper copy of your 1099 tax form. What do I need to do to ensure I get my 2023 1099? 1. Update to the latest version of the app. 2. Ensure W-9 information and mailing address are up-to-date 3. Confirm how you want to receive you 2023 1099. E-delivery is the fastest, easiest and safest way to receive your 1099. Mail Delivery may take weeks to arrive. FAQs Q: Who receives tax forms from Nursa? A: Clinicians that earned more than $600 in processed payments on the Nursa Platform in 2023 and the IRS. Q: How can I see the exact amount I made with Nursa in 2023? A: While there is no running total, you can access your payment paystubs from 2023 in the app. If you made less than $600 in 2023 you can also complete this request form. Q: What if I made less than $600 in 2023 through Nursa? A: You will not be receiving a 1099 form from Nursa be the end of January 2024. Refer to your local state tax laws for more information on reporting income. Q: If I worked before Dec 31, 2023 but won’t get paid until Jan 1, 2024 or later, will that count towards my 2023 taxes? A: The 1099 and tax year reflect the date you were PAID and not the date you worked a shift. If you were paid on Jan 1, 2024 or after, it will be included in your 2024 1099. Q: How will I receive my tax form? A: You will either receive the form via e-delivery in the app or through the mail. You will need to opt into e-delivery by going to the Nursa Wallet and verifying your information and selecting that you opt-in to e-delivery. Q: What if I have been banned from the app and can no longer log in? A: Nursa has sent out forms to the address on file on January 15th 2023. If you have not received it or you believe the address to be incorrect, you will need to contact the IRS to fill out a 4506T form. Q: Does Nursa withhold taxes from my pay? A: No. When you view shift cards on Nursa and your Nursa paystubs, you see your hourly and total pay without any tax deductions. As an independent contractor, you’re responsible for filing any taxes relevant to your situation and state. Q: I need a 1099 from a previous year (before 2024). How do I get it? A: When you verify your W-9 information and finish, you will be able to access 2023 and previous years 1099 within the Nursa App or contact support. Q: I have another question, who can I ask? A: For reasons related to your specific tax situation, please contact a tax professional as Nursa cannot provide tax advice. For general questions and troubleshooting, take a look at our Community Articles or get in touch with Nursa Support.
  11. Nursa is not responsible for paying out any shift that is not scheduled in the Nursa App, and we do not allow facilities to post shifts after they have been worked. If as a facility you would like a clinician to work a Nursa shift, it MUST be posted, requested, and scheduled in the App before the clinician works the shift. If you have a specific clinician in mind that you would like to work a shift, you are able to post the shift and share it directly with a clinician using Shift Share (found on the Shift Details; see image below). After they request the shift, you can schedule them. But this must be done before the shift is worked. If this official process is not followed and a clinician works a shift for you that is not in the app, you as the facility are responsible for paying the clinician as a 1099 employee out of your facility payroll.
  12. We know that as clinicians, you oftentimes want to work at the same facility over and over, so we've made it easier for you to search for shifts at your favorite facilities. The new Facility Search Feature allows you to select up to five facilities to view all of their shifts, and then you can filter from those results. When you clear the filters, your selected facilities stay so you can filter again with the same facilities. Just click on the new magnifying glass icon on your Shifts Page, select your favorite facilities, and start requesting shifts! PS - This removes the Facility Filter, so check out the Facility Search
  13. You asked, and we listened. Back by popular demand is the new and improved Distance Filter! The new Distance Filter defaults to unlimited miles, and you drag and adjust the distance to your preferred range. It’s also more accurate because it uses Location Services to pinpoint the best shifts near you. It's only available on the mobile app (not the web app), and make sure you enable Location Services on your device to take advantage of the new Distance Filter!
  14. We know sometimes life happens, and even with your best effort you sometime have to cancel a shift. For that reason, we've updated our Cancelation Policy. Instead of being frozen every time you cancel a shift, you will not be penalized for up to two (2) cancelations in a rolling 30-day period. However, if you hit three (3) cancelations in a 30-day period, then your account will be frozen for 14 days. This is a rolling 30 days, so each cancelation will fall off of your account after 30 days. Along with this, we've also made an update to our No Call, No Show (NCNS) Policy. Facilities are counting on your to work shifts you're scheduled for, but if you absolutely cannot make it to a shift, you can cancel it in the app to give them time to begin filling the shift. But NCNS are more serious. The new NCNS Policy is that you will still be frozen for 14 days for each NCNS, but beginning Oct. 1, 2022, if you reach three (3) NCNS on the lifetime of your account, your account will be permanently deactivated. Read more about the policies here.
  15. Nursa is teaming up with the American Red Cross for a blood drive! Sign up to join us in donating life-saving blood at our headquarters on October 3, 2022 from 9AM-3PM. REGISTER HERE
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