Adele

Yes a certain facilities. Thank you

They take up most of my shift availabilities but I would not work for them so I am always scrolling and scrolling down. I would rather not see their open shifts

So sad they expand and now no shifts or they have decreased pay on shifts. I'm looking for a full time job too. They’ve lost their spark!

This was a SOS sent out this morning 36$ and no bonus and not even an increase hourly to get shift covered. ❓‼️

Even the bonuses are no more not even on your SOS last min shifts.

All of them.

Nursa what is going on? Why are your hourly rates so low? Are we not a priority any longer? Your competitive rates were what attracted me to your facility but now I’m looking into finding a regular nursing job bc they pay more. Please make some changes or I have to leave soon. Darn

Utah

I’ve been w Nursa over 2 years. I loved the competitive hourly pay I used to tell other nurses about it. Now, it’s disheartening to see that Nursa has now incorporated almost same hourly pay across the board for diff licensing. There are no more bonuses now and SOS texts don’t offer incentives like they use to. What happened? I may have to go back to a regular 8-12 hour nursing job. 😭

75$ on a shift cancellation within 24 hours? When did that change occur?? Reading these complaints is sad. If a facility has to only pay 75$ for cancellation of course they’re going to cancel whenever they can. What is policy now please?

Looks as though they didn’t want to pay you for your shift if they cancelled within 24 hours. I’m glad nursa is taking care of this.

I had a facility call me to see if I was interested in a shift they said it was posted on nursa. I looked on the app and website I didn’t see it. I called directly to nursa and they tried to help. I was disappointed because how many shifts have been missed? The reps are very supportive but things were never fixed infact they’re worse I’m luck if see 3-4 shifts now. Never had this problem til this past summer when they made changes.

I was told it’s a new algorithm but that was back in the summer. Whatever system you have hired is inadequate . Every time I go into app I have to re-enter in my state, lic and dates. I’m getting shifts maybe 3-4 if I’m lucky and most are 20-30 miles away. Never had this problem before. This algorithm process made things worse. Now when I look at a shift and then return to shifts I have to re-enter all info again and yet I never left the app? Please help.

I have been struggling w their changes. I’ve reported every time I’ve missed a shift that was never posted before and not getting notifications now. It’s been going on since 4 months ago. They mean well by trying to help but their tech dept does not help at all. ALGORITHM? Not true it’s so bad.

Nursa I see the same complaints on your “community” page and same explanations are given from your support team. They are not minor and it’s been very disappointing for the past 2 months. Too many glitches since the new changes have been made to the app. Now I can’t even get the app to work and give the shifts after using the “filter” that only sometimes work. I’ve sent many screenshots that have been requested, deleted and reinstated the app, bought a new phone (iPhone 13 pro max), even spoke with one of your representatives. All we’re asking is to fix this because the very thing that is suppose help your company succeed isn’t working to its capacity like it use to and it’s frustrating!