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  1. Nursa

    Check-In and Arrival

    Clinicians are prompted to check in through the app one hour before a shift begins and again when they arrive for their shift. This is to help confirm and inform those at the facility of expected arrival and when the clinician is at their building. This step will not affect the Shift Report or payment, but rather it helps promote proper communication between the clinician and facility. Confirmed One hour prior to the shift, clinicians are reminded of the upcoming shift and prompted to confirm that they will be there. Don't worry if it says "Waiting." The clinician is still scheduled, but simply hasn't yet hit the "I'll Be There" button. Arrived When they arrive, they are also asked to confirm their arrival, which you'll then receive a notification for. If you don’t receive a notification, it doesn’t necessarily mean that the clinician is not there. They may have arrived but just forgot to check in through the app. On the shift details page, you can see both the time the clinician confirmed and arrived at your facility. Facilities are always encouraged to contact a clinician directly from the Nursa App if they are suspected to have not arrived for their scheduled shift. If you need further steps, follow the links below for other helpful articles. Click here for a YouTube video. How to Contact a Clinician How to Remove or Cancel a Scheduled Clinician
  2. Clinicians are encouraged to check in for their shifts on the app to ensure proper communication between clinicians and the facility. From the Shifts Page, you’ll see a countdown timer at the top for when your next shift begins. You can click on that timer to view the shift details. Within an hour of your shift start time, you'll receive a notification letting you know your shift is coming up. Tapping the notification takes you to a screen where you can tap the I’ll Be There button to let the facility know that you are still planning to work the shift. ➡️ About 30 minutes before the shift, you’ll receive a prompt to let the facility know when you arrive. You can tap on the original notification, the counter, or from the Shifts Page to view the Shift Details. Tap the I’m Here button to let the facility know you've arrived and to log the time of your arrival. When completing your Shift Report, you’ll be able to adjust this time if needed. Note: You will still need to complete a shift report at the end of the shift with your start, end, and break times. 📑 Related articles Complete a Digital Shift Report Cancelation/No Show Policy Checking Scheduled Shifts
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