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After a clinician works your shift, you’ll each complete a Shift Report, so they can get paid. Nursa does not follow traditional time tracking practices, such as clocking in/out or paper timesheets. Instead, clinicians will receive a notification at the end of their shift prompting them to complete their Shift Report. A Shift Report is a two-step process. First, the clinician will record and submit their Shift Report. Then you (the facility) have two business days to verify the time that was reported. If the report is not verified within 48 hours, Nursa will auto-verify the Shift Report to ensure the clinician is still paid on time. Verifying a Shift Report Tap in-app Notifications (the bell icon in the top right) Note: If you miss a notification, go to your schedule and filter by Facility Shift Report Tap Verify Shift Report on Shift Card Note: If the clinician DID NOT in fact work the shift, tap Clinician didn’t work this shift and follow the prompted steps Click Verify Details Edit/adjust the hours worked to match the exact time that the clinician arrived and left the shift Add any breaks Add a bonus, if applicable Click Yes, it is correct You can then rate the clinician and leave a comment if desired That's it! The Shift Report has been verified and is ready for payment! It’s the clinician’s responsibility to check their schedule and complete their Shift Reports first. It’s the facility's responsibility to verify Shift Reports within two days of completion, or they will be auto-verified. That’s it for getting started! Those are the basics you need to know to set up your account, post shifts, schedule clinicians, and complete Shift Reports! There’s lots of helpful information in our Facility Help Articles, and our Nursa Community is full of other healthcare professionals looking to connect, so have a look around! We’re so happy you’re here! Video Tutorial Previous Guide ⇐ Schedule A Clinician
After you post shifts with Nursa, clinicians will see them and start requesting! As the facility user, you have final say in who works in your building, which also means you are responsible for scheduling a clinician for your shifts. Be sure to keep up on your notifications and check the app to see who’s requested your shifts. Reviewing Requests and Scheduling a Clinician Tap Menu in the top left Select Schedule Tap the Filter in the top right Change Shift Status to Requested and tap Apply Note: Requested shifts show as red dots on the calendar, indicating an action is needed Tap on the Shift Card Tap Manage Request You’ll see a list of clinicians who have requested to work that shift. From this view, you can see how many credentials each clinician has that match your Screening List (e.g. 10/14 Credentials), but you can view each clinician's request for more details. Tap on each request to see details about that clinician: Facility Rating – how they’ve been rated working at your facility Notes – information left by someone else connected to your facility License Conformance to Screening List You'll see your selected Screening List. If a clinician has a credential, the check mark next to it will be blue. If they're missing the credential, it will be grayed out. Note: If the clinician is missing a credential that you’d like them to upload if possible, tap Suggest Clinician Upload a Credential to contact the clinician. Contact Information Tap Reject if you want to pass on the clinician, or Schedule to confirm this clinician That’s it! You’ve now scheduled that clinician. They will be notified that they have been scheduled, and you’re all set! Next up, completing a Facility Shift Report.
To check details of shifts or to see if you have been scheduled for a shift check your schedule section. Tap the Menu icon in the upper left corner Tap Schedule Tap to adjust the Filters in the upper right corner to Scheduled and Requested and tap Apply ✨ Note: The Nursa App will encourage you to add your scheduled shifts to the calendar on your phone. 🏆 Pro Tip: If you have a shift request that is still pending, you can reach out to that facility directly to see if they still need someone to fill the shift. Opened – A shift that is in the marketplace and not filled yet Viewed – A shift that a clinician has seen but not requested Requested – A shift that clinician has asked to work Scheduled – A shift that has been filled and a clinician is set to work In Progress – A shift that has already started Completed – The shift has been completed Didn't work – The clinician who was scheduled to work ended up not working Canceled – Shifts that clinician canceled Unfulfilled – Shift was not worked 📑 Related articles Complete A Digital Shift Report Find And Request Shifts