Search the Community
Showing results for tags 'shift card'.
Clinicians are prompted to check in through the app one hour before a shift begins and again when they arrive for their shift. This is to help confirm and inform the facility user when someone is at their building. This step will not affect your shift report or payment, but rather it helps promote proper communication between the clinician and facility. Confirmed One hour prior to the shift, clinicians are reminded of the upcoming shift and prompted to confirm that they will be there. Don't worry if it says "Waiting." The clinician is still scheduled, but simply hasn't yet hit the "I'll Be There" button. Arrived When they arrive, they are also asked to confirm their arrival, which you'll then receive a notification for. If you don’t receive a notification, it doesn’t necessarily mean that the clinician is not there. They may have arrived but just forgot to check in through the app. On the shift details page, you can see both the time the clinician confirmed and arrived at your facility. Facilities are always encouraged to contact a clinician directly from the Nursa App if they are suspected to have not arrived for their scheduled shift. If you need further steps, follow the links below for other helpful articles. Click here for a YouTube video. How to Contact a Clinician How to Remove or Cancel a Scheduled Clinician
After you post shifts with Nursa, clinicians will see them and start requesting! As the facility user, you have final say in who works in your building, which also means you are responsible for scheduling a clinician for your shifts. Be sure to keep up on your notifications and check the app to see who’s requested your shifts. Reviewing Requests and Scheduling a Clinician Tap Menu in the top left Select Schedule Tap the Filter in the top right Change Shift Status to Requested and tap Apply Note: Requested shifts show as red dots on the calendar, indicating an action is needed Tap on the Shift Card Tap Manage Request You’ll see a list of clinicians who have requested to work that shift. From this view, you can see how many credentials each clinician has that match your Screening List (e.g. 10/14 Credentials), but you can view each clinician's request for more details. Tap on each request to see details about that clinician: Facility Rating – how they’ve been rated working at your facility Notes – information left by someone else connected to your facility License Conformance to Screening List You'll see your selected Screening List. If a clinician has a credential, the check mark next to it will be blue. If they're missing the credential, it will be grayed out. Note: If the clinician is missing a credential that you’d like them to upload if possible, tap Suggest Clinician Upload a Credential to contact the clinician. Contact Information Tap Reject if you want to pass on the clinician, or Schedule to confirm this clinician That’s it! You’ve now scheduled that clinician. They will be notified that they have been scheduled, and you’re all set! Next up, completing a Facility Shift Report.