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  • Trust and Safety

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      Where Can I Find General Information About Workplace Safety?

      Scheduling facilities may have other workplace safety training. Please make sure you understand the workplace safety requirements at any facility where you are working.   *Nursa does not require any workplace safety training. Please inquire with each facility where you work.*   There are a few different entities who provide workplace safety training specifically for healthcare workers. You can find general information here: Occupational Safety and Health Administration (OSHA) National Library of Medicine Safe Patient Handling and Mobility (SPHM)(NIOSH) Dementia and Alzheimer's Care Education Patient Safety - Agency for Healthcare Research and Quality  
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      Does Picking Up Shifts with Nursa Impact my Credit Score?

      No. Nursa does not request any credit score or credit report information in relation to your background check. Nursa's background checks (which are ran through a third party) are considered “soft” inquiries, which do not affect your credit score calculation.  
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      How Should I Handle Potential Exposure to COVID-19?

      COVID-19 cases are on the rise again this season. Many clinicians and facilities may have relaxed precautions as natural immunity has been built against various strains of the virus. However, as the virus continues to be prevalent and disproportionately impact certain sensitive groups, we know that you may still have concerns about how you could be impacted in the workplace. We encourage all clinicians to review the CDC's latest guidance on COVID to help make informed decisions about individual safety precautions.    If you are accepted for a shift that you requested to work via Nursa, you may contact the facility prior to the shift in order to confirm their COVID protocols and whether you may be potentially exposed. We encourage facilities to apply a “COVID” indicator tag to shifts that may place clinicians in contact with a known or suspected COVID-positive patient.   As an independent contractor, you have the discretion to cancel a shift or refuse to work in relation to your level of comfort with a particular facility's health protocols. Please note that unfortunately as a platform, we are not able to compensate you if you choose to cancel a shift or refuse to work. We’re also unable to offer stipends or other forms of pay attached to shifts that may expose you to the virus.   Your wellbeing is a top priority. If you believe that a facility isn’t complying with local, state, or federal laws regarding COVID or other Occupational Safety and Health Administration (OSHA) requirements, you may wish to contact the appropriate authorities to express your concerns. You can visit OSHA’s complaint landing page for more information about their reporting process. We’d also recommend ensuring that you have access to high-quality PPE when working. Ask your facility how they can support this, or check out this resource from the Get Us PPE initiative to find out how you may be able to access free or low-cost equipment in your state.  
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      Workers Compensation & Liability Insurance

      Nursa, Inc. reminds all clinicians that they are responsible to carry their own occupational injury insurance. If you are injured while completing a shift through the Nursa app, we encourage you to seek medical attention as needed.   If possible before seeking treatment, you can contact a 24/7 Injury Helpline at 800-553-8041. Explain that you were completing a shift scheduled through the Nursa app, and the helpline agent will work with you to provide recommendations for self-care or additional treatment options. 247 Injury Helpline Poster - Customizable 12.20.docx.pdf  
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      Status of Covid-19 Bonuses

      In March 2020 the US Federal Government passed the CARES Act to establish a $150 billion Coronavirus Relief Fund. It was established at the onset of the Covid-19 pandemic to assist facilities with the increased costs associated with the care of Covid-19 patients.   All funds as part of the CARES Act had to be distributed to states for further distribution no later than 31 December 2021; no additional funds have been provided by Congress.   To all clinicians: Please note that no additional “Covid-19 bonuses” should be expected. It is a very real possibility that any facility in the US may have patients with active Covid-19. No additional funds have been allocated by Congress. The official Covid-19 “State of Emergency” has ended.    The pay rate posted for the shift is the accurate amount of “pay” that will be paid for any particular shift. If you have any questions about a specific shift's “pay rate” please contact support@nursa.com.   Even if “Covid-19 bonuses” were available, it would be completely up to a facility whether or not to offer “Covid-19 bonuses.”  Nursa has absolutely no control over the availability of Covid-19 funds.  If you have any questions you may find the answer to your question in one of the US government links below.   Data sources and the distribution methodology for units of local government.  Listing of eligible units of local government.  Guidance on Treatment of Alaska Native Corporations Coronavirus Relief Fund Guidance as published in the Federal Register on January 15, 2021 Coronavirus Relief Fund Tribal Allocation Methodology  (8/11/2020) Payments to States and Eligible Units of Local Government (5/11/2020) Tribal Employment and Expenditure Submission Instructions (5/14/2020) Frequently Asked Questions on Tribal Population (6/4/2020) Tribal Allocation Methodology for Second Distribution (6/17/2020) Recipient Reporting and Record Retention Requirements  Interim Report of Costs Incurred by State and Local Recipients through June 30 (8/24/2020) Interim Report of Costs Incurred by the District of Columbia and Territories through June 30 (8/24/2020) Interim Report of Costs by Category Incurred by State and Local Recipients through June 30 (8/24/2020) Interim Report of Costs by Category Incurred by District of Columbia and Territories through June 30 (8/24/2020) Coronavirus Relief Fund Allocations to Tribal Governments (4/30/2021) Disbursements to Alaska Native Corporations (8/4/2021) CRF Guidance Revision Regarding Cost Incurred (12/14/2021) Coronavirus Relief Fund Application of the Single Audit Act to Alaska Native Corporations (7/5/2022)   The date for use of funds was extended from December 30, 2020 to December 31, 2021, by section 1001 of Division N of the Consolidated Appropriations Act, 2021, Pub. L. No. 116-260 (Dec. 27, 2020)   https://home.treasury.gov/policy-issues/coronavirus/assistance-for-state-local-and-tribal-governments/coronavirus-relief-fund  
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