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Showing results for tags 'support'.
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I have already worked 3 shifts for Nursa. Why is my background check not complete? It’s been weeks. help!
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I can on here to say that after working for Nursa for a year things have gone downhill with them. I get “accepted” for a NOC shift and don’t look at other options because I’ve been “accepted “ yet, hours before my shift I am cancelled! This is happening 100% of the time! These facilities are making me a back up plan obviously and Nursa needs to step up and put an end to this game! After being cancelled so many times from a facility I decided to cancel my shifts with them and then Nursa dings me for it and put a hold on my account. This isn’t right. I’ll be looking at other companies where the facility is held accountable and not hitting me with being “irresponsible.”
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Hi everyone. I'm new to Nursa as of this week. I've signed up for my first shift on the 30th and I'm excited! I have two questions: 1) Do we get/need Nursa badges? If so, I haven't received correspondence about getting one. 2) What is the process for gaining access to different charting systems and EMRs? Are we oriented to them before shift? How are we given access? Thanks everyone!
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I just think it’s unfair when you try to dispute your frozen account and no one reaches out to you one time I had covid and they froze my account I emailed them with my documentation they never un froze me to two days ago I was literally down the street from the facility my tire blew out they froze my account it’s sucks for us that are actually good workers the facility been texting me asking me to work more cause they know I work good I never miss for no reason but Nursa won’t reach back out to me
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One thing that this app is terrible for is the response time. I never know when I’ll get a response. Even when the job is posted within less than an hour of me offering to pick up. I’ve had to end up picking up with another agency that has better protocols for picking up shifts. They have people I can call and confirm with as well. On Nursa any messages I’ve sent never get responses back. So my suggestion is that Nursa provides on call numbers with people that actually pick up the phone so I can get a response back on whether a shift is available so or not.
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The app has been working fine but sometimes like today the jobs I’m seeking here in my state and area are not shown but what’s shown are jobs away from my state and area. Does anyone else have these issues?
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I'm having a lot of trouble getting my background check submitted
JordanBB8 posted a question in General Questions
I keep getting an email from First Advantage saying that my background check cannot be finished until I submit a waiver form for my information to be disclosed. I have no idea how to get that form. I talked to First Advantage and they referred me to Nursa. Does anyone have any idea what I need to do? This is stressing me out **picture removed by admin for privacy**
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I am a CNA out of Oklahoma and I'm having the most difficult time picking up shifts. Once I requested the shift I send a message to the facility introducing myself and my interest and in response I get "sorry the shift you requested has been filled ". Does anyone have any tips on getting scheduled.
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I don't like it when they canceled me last minute. I am losing hours/money. But I guess that's part of doing an agency;(. Does anybody face the same dilemma?
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Hello everyone. Wondered if any one here worked in the northern AZ (Navajo Reservation) as a CNA with Nursa. Would like some input~ Much appreciated.
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I just want to let ya'll know that despite of my relationship with NURSA (either good or bad), I'm still Thankful to be with this company. From CNA's, Nurses and to all NURSA staff, team and management. I want to extend my arms and say Thank you for being supportive, for providing us a competitive rate that other agencies could not match. Happy Turkey Day ya'll as well! One Love, Rain
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Is anyone else having issues with the app loading ? Ive uninstalled and re downloaded still it just stays on the same initial screen never loads?
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Hi everyone. I'm new to Nursa as of this week. I’ll be work has cma
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I'm trying to sign up for the pay card but it keeps telling me I need to add my birthday but I have no idea how to do that.
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Hello everyone I'm new in Nursa. And I'm based in Maryland, I'm still figuring out my way in here. Can anyone help me please. I'm an RN
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In what ways can digital tech support nurses during their shifts and aid their emotional and physical recovery afterward? The caregiving and nursing comes naturally to most in the healthcare. Sometimes, the most frustrating thing can be the technology and systems used on a shift. How can digital tech be used as a tool? What gaps do you see? Drop your comment 👇
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I have not gotten paid in over two weeks. Where is my pay?
Love my job 13 posted a question in General Questions
I worked on September 12th and 14th, was super happy to get those hours and that pay. Waited until Friday that week, no pay. Waited until the next Friday, same thing, no pay. Talked with payment support like five different times. The payment support specialist was super nice and always trying to get answers for me . But I'm getting frustrated now, I have bills and no money to pay them. I would love for them to get this figured out for the future so it doesn't happen to done one else. Please help me get my money I worked for it. Oh and Stripe is a joke, I mean I can't even see my account with stripe or make one and link Nursa to it so I know what the heck is happen with my money. -
I drove two hours to a shift tonight only to find out that the facility had “forgotten” to cancel me. I contacted Nursa and the only compensation they offer is $75?! I know it’s not Nursa’s fault but they should offer more protection for their nurses in these situations. $75 is nothing compared to what I thought I would be making tonight. Not only that but now the other jobs I could have requested have been filled. I know that if we no show or late cancel a shift there are repercussions but what about the facility? What happens to them for completely wasting my time?
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Nursa is learning what resources to best support you. Besides our community, Nursa has a vault of information out on Nursa. To best navigate your way to solutions, we’ve listed resources and their purpose below. On Community: Help Guides → This is the written manual of how to use Nursa and its tools. Weekly Live Q&As → A weekly community connect event with per diem Nursa users across the US to talk about life as a PRN caregiver and build relationships New to Nursa Support → While you are filling out your first shifts, you may have a million questions or just one. This is the safe space to ask your questions and our Nursa experts can help support getting that first shift! Outside Community: Blog → Read articles that cover a range of topics like best nursing practice or specialties. Social Channels → Connect with us on socials. Don’t miss out and follow up on IG, Facebook, Twitter, Linkedin, or TikTok. Youtube → Follow our channel for how-to’s, webinars and our upcoming podcast. If you still have questions, lean on your community in the “LINK” space. Of course, you’re also welcome to email community@nursa.com. Up Next: Introduce yourself, if you haven't already 👉
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Starting August 18th, we will meet Fridays to talk through best practices in getting ready for your first couple of shifts with Nursa! We will also work to publish tips on Fridays and encourage others to post theirs as well 🙂 -
I finished a shift yesterday and downloaded my shift report. The download consisted of all my credentials. What am I supposed to do with the download now? There's no instructions on what to do with it. And there's a glitch that happens after downloading that when I reopen my app it goes straight to the download shift report link again (pretty frustrating).
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I am trying to book a shift in texas but I don't see any shift. Does this app work in Houston Texas. Please help
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I wanted to schedule a few shifts throughout July. Now I can't because my account is frozen. All I did was cancel the requested shifts. The other scheduled shifts weren't canceled. I am starting a new job in August and was hoping to work a few shifts beforehand. Is it possible that the freeze can be removed if we didn't cancel a scheduled shift? Has anyone had their account unfrozen before the 14 days? Thanks
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I need help verifying my license
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What is Getting Started Fridays? Every Friday we will highlight a Nursa feature and it will include a description, relevant support pages, videos, blogs, and related community content. The goal of this weekly series is to help users find resources related to the topic. Important note: for urgent questions please contact our Support Team. Getting Started Fridays | July 6, 2023 You have your license uploaded, you can view shifts... but now what? You are now ready to request shifts but to increase your chances, we would recommend adding all essential credentials. Essential credentials are: (1) COVID - 19 Vaccine Card (2) CPR/First Aid (3) Government-issued ID These are the credentials most facilities will look for you to have uploaded in your profile. Support Articles: Relevant Topics:
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