General Questions
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2 votes11 answers
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222 questions in this discussion
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Frozen account
I just think it’s unfair when you try to dispute your frozen account and no one reaches out to you one time I had covid and they froze my account I emailed them with my documentation they never un froze me to two days ago I was literally down the street from the facility my tire blew out they froze my account it’s sucks for us that are actually good workers the facility been texting me asking me to work more cause they know I work good I never miss for no reason but Nursa won’t reach back out to me
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No more shifts in the Phoenix AZ area?
What's going on in Arizona NURSA?? All am seeing lately are shifts in Tucson . What about the Phoenix area?
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Response
Why don’t these facilities reply back to emails ?
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Hourly seems to be LOWERED across the board
I’ve been w Nursa over 2 years. I loved the competitive hourly pay I used to tell other nurses about it. Now, it’s disheartening to see that Nursa has now incorporated almost same hourly pay across the board for diff licensing. There are no more bonuses now and SOS texts don’t offer incentives like they use to. What happened? I may have to go back to a regular 8-12 hour nursing job. 😭
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Reciprocity
Hi, am I able to pick up shifts in different states if my license is not from that state.
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impossible to get a shift
Hi everyone, is this a norm here or is it just me? I’ve signed up for 4-5 jobs this weekend and I either hear absolutely nothing-no one responds or I get assigned to it and then they cancel on me. Is there any tricks to get a shift and actually work it? any help would be appreciated. I’m about to give up. thanks!
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Unreliable facilities
This is a good app but allot of the staffing from facilities don't know what they want and that's not ok. I say this because I have requested 5 shifts from one facility all for the same day. I requested these shifts about a week ago, and 3 of them are for day two are for night. It's 1pm and the facility still hasn't done it's due diligence to say the shifts I requested for the day have been filled and I can assume correctly that my night request will not give me a notice. Why is this ok? I just don't get what is the point of saying you want help if you don't need it? I think a time limited request would help because these facilities are just fooling aroun…
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How come?
If a facility cancels you last minute, its ok for them to do, but if we do it we get a 2 week ban? Thats ridiculous. I had a facility cancel my shifts today for a few hours from now, stating they filled it in house. Ok, but if I had done that to them, I'd be on a 2 week ban. Of course they can get away with it and no consequences for them, meanwhile I'm missing an entire nights work because I don't have anything open last minute to pick up. It's as inconvenient for me to plan to work over night and now I'm short an entire shift for the week and either have to take the pay cut or make it up. This has happened to others I know, one drove over an hour from where we live to b…
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Freezing your Accounts
Why do you not inform the Hard working Nurses that you will Freeze our Accounts if your system cancels us for a 24 hour shift. Then we have to cancel because it’s illegal to work for 24 hours?
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I'm Thankful for Nursa
I just want to let ya'll know that despite of my relationship with NURSA (either good or bad), I'm still Thankful to be with this company. From CNA's, Nurses and to all NURSA staff, team and management. I want to extend my arms and say Thank you for being supportive, for providing us a competitive rate that other agencies could not match. Happy Turkey Day ya'll as well! One Love, Rain
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How long does it usually take to get working
Hello I’m new to Nursa 🙂 I haven’t been able to work a shift yet thou, hoping the check doesn’t take too much longer, it’s been a few weeks now. desi
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app issues
Is anyone else having issues with the app loading ? Ive uninstalled and re downloaded still it just stays on the same initial screen never loads?
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What questions do you have about Nursa Direct?
With our newest instant pay feature being live, what questions do you have about it and how it works? What feedback do you have on this feature?
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LPN TO RN
I recently got my RN license so I can work as an RN. what are the responsibilities for RN? Is there a way I can shadow someone before taking a shift or is there a short training?
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AGNCY CE_O
I have been attempting to pick up shifts for a while now and I, would like to know is their anyone that has worked in the past week for this company?. Why, I had an incident with a company that allowed us Healthcare lovers to apply and send all credentialing, which ended in being a victim of identity theft, the app didn't work right, the shifts were excused as to why there was a race for being picked, no I e ever responded In a timely fashion and was left with shifts lingering until they knew well enought to just remove them themselves, no one ever replied after that, their was excuses after calling implants were made but never a resolve, call back or a change in th…
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Shift Cancellation by facility
I have never had this problem before and have no idea the exact solution. I requested an RN shift and was cancelled shortly after I was scheduled for the shift. I was in the middle of driving there so I may have missed the alert. Not sure exactly when the cancellation occurred. The message states "Facility has removed you from their shifts. You are no longer scheduled for this shift." In the Nursa terms it states a facility has to pay $75 if they simply cancel you before the shift starts and within 12 hours of the shift starting. I am not seeing any $75 payment. It also states in the terms that they must pay you 50% of the remainder of the shift if you are cancell…
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NCNS
A facility marked me as a NCNS when I did in fact arrive for the shift. When I arrived at the facility I was told that they were fully staffed and that I needed to call their scheduler. When I called the person, they told me that they had forgotten to cancel me and that I needed to go home. Somehow, I was then marked as a NCNS by the facility. Despite having screenshots of my calls and texts with the facility scheduler, my account is frozen with Nursa and has been for almost TWO WEEKS. How can this happen when I was the one who was inconvenienced? I arrived for the shift and have proof but Nursa does not believe their clinicians and cuts off our livelihoods instead of res…
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Paycard
I'm trying to sign up for the pay card but it keeps telling me I need to add my birthday but I have no idea how to do that.
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paystubs
how do I find my paystubs I look in my wallet and all it says is what I have been paid
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Facilities with COVID
So I had a shift recently at a facility that had about 5 COVID residents. Myself and another girl also from NURSA were assigned to those rooms. Not a big deal I’ve been caring for COVID patients/residents since it started. One of those residents had pressed their call light. So I asked the girl if she could come help me. She said yes and we proceeded to get all the PPE on. She however did not put the n95 or face shield on. We entered the room the resident stated that she wants everybody to be wearing the n95 and face shield. Which shouldn’t be an issue. This girl began stating well it’s fine than almost started to argue with the resident stating well I think it…
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Its been a long time since I used Nursa
Facilities just aren't posting like they once were. What gives? I've noticed various facilities switching agencies/apps, but not to Nursa. Hope things get better.
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I have not gotten paid in over two weeks. Where is my pay?
I worked on September 12th and 14th, was super happy to get those hours and that pay. Waited until Friday that week, no pay. Waited until the next Friday, same thing, no pay. Talked with payment support like five different times. The payment support specialist was super nice and always trying to get answers for me . But I'm getting frustrated now, I have bills and no money to pay them. I would love for them to get this figured out for the future so it doesn't happen to done one else. Please help me get my money I worked for it. Oh and Stripe is a joke, I mean I can't even see my account with stripe or make one and link Nursa to it so I know what the heck is happen with my…
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Pennsylvania
I've observed that many states participate in Nursa. Why isn't Pennsylvania among them? Given the staffing challenges many facilities face, Nursa's support could be invaluable.
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Being Canceled
I drove two hours to a shift tonight only to find out that the facility had “forgotten” to cancel me. I contacted Nursa and the only compensation they offer is $75?! I know it’s not Nursa’s fault but they should offer more protection for their nurses in these situations. $75 is nothing compared to what I thought I would be making tonight. Not only that but now the other jobs I could have requested have been filled. I know that if we no show or late cancel a shift there are repercussions but what about the facility? What happens to them for completely wasting my time?
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Problem getting scheduled
I have requested COUNTLESS shifts from the app with multiple facilities around Las Vegas and have yet to be successfully booked with anyone. I have uploaded all the required documentation and everything they need. So what do I do.
0 votes4 answers