[Shift approval]

No it’s NURSA allows multiple people apply to the same shift so your chance of getting the shift is slim. It’s dumb. It’s not like other agencies where you apply to the shift and it’s yours. First come first serve basis. 

[Shift request]

On 6/6/2023 at 12:13 PM, Kimberly Griffin4804500565 said:

Doing this would not be out of the Ordinary...You could also just ask the receptionist for the number. It certainly is not a number they would wish to keep secret. The more people that have it, the better chance of filling all the holes in their schedule. I would recommend getting to know the staffers. When you build up a rapport, they will include you in on their MAYDAY mass texts looking for clinicians for last minute emergencies that are inevitable to come up.

Also, it should be first come first serve. If I pick up the shift first then I should get the shift. The other agencies I work for have it as such

For the patients, I would have to vote the opposite. Patients deserve caregivers that can take  care of them the way they are accustomed to/prefer. Healthcare should not be left up to who can push the button faster.

 

However how would they know if they don’t give others a chance? Give someone a chance and see. If they aren’t good then don’t bring them back 

[Shift request]

On 5/20/2023 at 10:21 AM, Kimberly Griffin4804500565 said:

I totally agree with your post. I don't like it either to give up control when i get paid based on whether or not someone else does one thing or drags their feet not knowing or caring.The way i have been able to remedy this is to flat out ask the facilities to verify after i work it...
This doesn't help though if you don't get chosen for a shift to work. 

I also don't care for being held in a "requested" state ..i take advantage of the messaging option in the app and let the facility know that i have to plan for the shift and need to know asap...i also keep the number to their staffing.

They don’t always post the number for the staffer directly . I see a main number posted  for the facility however, I’m not going to call and say “hey can I speak to your staffer.” lol . Also, it should be first come first serve. If I pick up the shift first then I should get the shift. The other agencies I work for have it as such. Nursa only seems to  care if the shift is filled for their benefit.  They could care less about you or I or whomever making money. Plenty of times workers complain about the same subjects and still NURSA is yet to change anything that is beneficial to the clinicians. 

[Shift request]

When will you guys update your app to where if a clinician  requests a shift ,that clinician gets the shift???? It shouldn’t be where multiple clinicians can request one shift. That’s how we lose out on the opportunity to make money. I say that because some buildings choose favorites and don’t give others a chance to perform or show what good they are.  You’re the only app (registry) that does that .. it’s not right. Also, why are the facilities keeping the shifts posted if a clinician is not needed period?? It’s frustrating because they leave you on requested at times instead of just denying the shift or simply deleting it period. And another thing.. allowing the buildings to verify shifts late or not at all  delays our pay. Why is it in their control or your control as we are not employees? The better thing to do is pay after the work is done as it should be for self contractors.

 

[Not worth the time]

There are several things about NURSA that are plain stupid. First, they let the facility approve the shift in which, They actually let three people request the same shift  and the building chooses  the person. Other apps such as clipboard gives you the shift once you request it . And  Second, they wait for a facility shift report to pay. Other apps are instant payout. This is just to name a few. And the thing is NURSA gets these same repetitive complaints and they still don’t change 

[Something needs to be done about facilities posting shifts when they don’t need someone to work]

On 3/23/2023 at 10:40 AM, Maddie said:

@Hello We always want to hear about your experiences on the app. Please reach out to our support team at support@nursa.com so we can hear more about your experience. Thank you for being a part of our community!

 

On 3/22/2023 at 7:16 PM, Hello said:

Facilities keep posting shifts that they dont’t need staff for. They post a lot of these shifts as back up if someone calls off. I have had staffers tell me that all their shifts are filled for the next two weeks but have shifts posted on the app. Or I will show up to a shift on time and be told - “well, everyone showed up so we don’t need you”. If you don’t need me why did you book me. I wasted my gas and time to come to your facility but you only booked me as a back up. This needs to stop! 
 

Facilities complain that agency staff are not reliable but these facilities are not reliable as well. Nursa needs to do something about penalising facilities for false advertising. 
 

the other day I showed up to a 12 hr shift and the scheduler had scheduled for only four hours! Why would you book a 12 hr shift but schedule me for four hours?! I left and did not work the shift (I went somewhere else to work) because that is ridiculous. 

They keep you for four hours because they have to pay for four hours if you show up and they send you home. So they’d rather have you use your time than pay for you going home. 

[Technology]

It’ll be nice for NURSA to get with it.. it’s 2023 and they are still doing facility shift reports… update the way you guys clock in and out so that clinicians can get paid on time. Example either gps while using the app and have clinicians clock in and out so therefore you have a location and know they are working there for the day or have a facility sign the app when done working. It’s that simple.