Search the Community

Hello I have been having an issue with nursa app. It keeps loading, but wont allow me to login everytime I opened the app. It work just fine when you use a browser or desktop. Anyone also have the same issue too?

You are welcome to ask any question you want here in the community. If you have a specific issue needing immediate attention, you can reach support via live chat (fastest and preferred), call or email. Learn how here: https://community.nursa.com/help-center/#contact-support

I am a CNA out of Oklahoma and I'm having the most difficult time picking up shifts. Once I requested the shift I send a message to the facility introducing myself and my interest and in response I get "sorry the shift you requested has been filled ". Does anyone have any tips on getting scheduled.

Faith is a Las Vegas based LPN. Work exhausting work schedules during the pandemic, she has loved the freedom to pick and choose. The breathing room was especially important as she welcomed her new baby. In addition to working Nursa shifts, she started a side hustle of creating personalized badges for Nursa and other contract workers. Check her store out and her story here!! Thanks yall! -Krishna

Candice is a dynamite nurse 🧨 and continues to expand her nursing repertoire with Nursa. She has a variety of experience and brings a wealth of knowledge to her shifts every day! WE LOVE YOU CANDICE!

Yes indeed! Check out what other clinicians have to say about using the Nursa platform (TLDR; they love it) - “I love how Nursa provides the opportunity for caregivers to offer our skill sets and experience to facilities in need, while also being able to give clients/ residents compassion, being someone to brighten their day, and most importantly helping to make sure they are safe.” - Ahdreuna Leon, CNA ''As a LPN, I've found working with NURSA to have its pros and cons. One of the standout positives is the flexibility offered—having the option to receive same-day pay and select shifts through the app is incredibly convenient.I have been on with NURSA since the 2021. I love how the company works with Nurses, and CNAs. Its great and there was a lot of money to be made.'' - Rainier Bansil, LPN Read more testimonials: https://nursa.com/clinicians/testimonials Also, learn about the process from sign-up to paycheck with Nursa with our welcome kit: https://community.nursa.com/welcome-kit/

I've been on Nursa for about a month now and I'm going to cancel my account. There are too many options in my area that are easy and professional. My issues with this app: filters are never saved, takes 12+ hours to get a response about whether I'm booked for a shift or just never getting a response, no push notifications, shifts listed in random order when you open the app, no name badges, the "total" shift payment listed does not subtract a 30min unpaid lunch break. It doesn't need to be this complicated to find work, no matter how competitive the wages are. App developers, I recommend looking at apps like Clipboard and Teambridge. I'm sure there are other great examples, these are just the ones I use personally.

We’ve enhanced the Nursa app to improve your security and experience. To continue using Nursa, you must update your app to version 3.0.5 in the Google Play or App Store. If you have automatic updates enabled, no action is necessary. If you do not have automatic updates enabled, you may see a message requiring you to update next time you open the Nursa app. You can do this now by tapping below. Update the App > How to set up automatic updates:

Happy Nursing Assistants Week Everyone!! Nursa is so excited to celebrate YOU. We celebrate the caring, dedicated nurses who wear many hats-advocates, healers, teachers, and more. Follow our socials everyday Thursday June 13th - Wednesday June 19th (Follow any of these channels: Instagram, Facebook, Tiktok) for some spotlights on incredible nurses and fun daily giveaways! Follow this topic for updates 🙂 NA Week - Spotlights.mp4

Hello is anyone else having issues with shifts saying your scheduled but your actually not? Also the shifts are all out of order on the app

I’m extremely frustrated… In the app it offers, once you work 3 shifts you qualify for instant pay. What they don’t mention is it’s not vastly available in most states. It’s gravely irritating and frustrating that it offers pay is done on Mon and Wed then takes 2-3 days for it to appear in your acct. What I have learned is, as the medical staffer, we are expected to show up promptly and complete the shift to the facility expectations. However, they can take there time to complete the shift report. I worked a shift, it’s now been a week ago and it just now has been processed but I still have to wait 3 days for it to hit my acct. When most of these shifts are anywhere from 60-240 miles from my home. My gas tank doesn’t allow me to say “I know your empty but we must go to work anyway.” It takes money! My daycare provider does not allow me to say “sorry, I still have not been paid, so you have to wait.” Why is it acceptable for the facilities to take there sweet time to confirm you did the job? Working with Nursa, your payday is too unpredictable. That shows great unprofessionalism. There are so many other agencies that provide same day pay, I try to a avoid Nursa staffing as I have to ensure income in a timely fashion. In addition, if they are going to expect folks to assist with facilities it would be great if they offered the standard federal mileage reimbursement or lodging for back to back shifts at same facility. Especially as they allow pay to be delayed. I try not to recommend Nursa to my colleagues as I don’t like to hear the same bothersome complaints of 1. Payout 2. Unpredictable acceptance of shifts 3. Distance to facility without compensation 4. Often not having oncoming nurse coverage making you responsible to stay 5. Lack of communication from facility, especially related to several admissions 6. Facility expectation of you being the scape goat for the heavy unpleasant work load while the perm staff coast through the shift 7. Overall dissatisfaction with unprofessional tactics allowed from facilities. Staff being held at higher expectations then that of the facilities. Penalizing staff for need to cancel but “oh well” when the facility does.

If I requested a shift does that mean I’m scheduled for it? I don’t want to not show up but haven’t gotten my background check approved yet .

We are looking at how to best optimize notifications within the app. Let us know if you get too much, just enough or not enough notifications. If not enough, first make sure you go to app.nursa.com and make sure you have transactional notifications enabled. Then let us know what you would like to see more of!

I'm having a difficult time trying to pick up shifts and I just joined nursa

Hi everyone. I'm new to Nursa as of this week. I've signed up for my first shift on the 30th and I'm excited! I have two questions: 1) Do we get/need Nursa badges? If so, I haven't received correspondence about getting one. 2) What is the process for gaining access to different charting systems and EMRs? Are we oriented to them before shift? How are we given access? Thanks everyone!

What does it mean when the message says succeeded? Does that mean the facility read the message?

One thing that this app is terrible for is the response time. I never know when I’ll get a response. Even when the job is posted within less than an hour of me offering to pick up. I’ve had to end up picking up with another agency that has better protocols for picking up shifts. They have people I can call and confirm with as well. On Nursa any messages I’ve sent never get responses back. So my suggestion is that Nursa provides on call numbers with people that actually pick up the phone so I can get a response back on whether a shift is available so or not.

The app has been working fine but sometimes like today the jobs I’m seeking here in my state and area are not shown but what’s shown are jobs away from my state and area. Does anyone else have these issues?

At the end of every shift, we get asked to rate and comments on the facility just worked at. Where do our rating and comments go? I would love to see what the facilities get rated from other Nursa workers. Just like support had told me, we get rated but we're unable to see our rating from facilities just yet.

I am new to Nursa, quick question, How will I know if the shift I requested is approved or not?

I don't like it when they canceled me last minute. I am losing hours/money. But I guess that's part of doing an agency;(. Does anybody face the same dilemma?

Hello everyone. Wondered if any one here worked in the northern AZ (Navajo Reservation) as a CNA with Nursa. Would like some input~ Much appreciated.