Frozen Acct

[Stacy]

I wanted to schedule a few shifts throughout July. Now I can't because my account is frozen. All I did was cancel the requested shifts. The other scheduled shifts weren't canceled. I am starting a new job in August and was hoping to work a few shifts beforehand. Is it possible that the freeze can be removed if we didn't cancel a scheduled shift? Has anyone had their account unfrozen before the 14 days? Thanks

 

[Krishna Floisand]

@Stacy We can certainly submit a request to have your account reviewed, but no guarantees! You wouldn't get frozen for just withdrawing a request, it would only be for canceling 3 shifts within 30 days (where you would have to input a reason for canceling). I have looked into your account and can provide more information if need be! 🙂