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Nueva Koehler

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Posts posted by Nueva Koehler

  1. I have a sickly child and spent most of this year in and out of the hospital. I am so grateful for Nursa; It's everything I need right now to make a living without having to commit to a facility and a schedule. Yes, the app has its issues, but so what. Nursa was a life changer for me. I never dread reaching out to Nursa support via chat or phone call because everyone I have come into contact with has been friendly and professional. 

    @Angelica Reed @Ashley C @Keaton Reading @Saxon Jones @Joseph Jacobs @Laura Ellis @Karston Modlinski @Heloiza Naemy Sadoyama Camargo @jodi palmer @Leonardo Sobreira @Krishna Floisand

    I have had some sort of interaction with everyone here at least once and I have had numerous interactions with a few. Every single contact I initiated was because I had a question, maybe I was having an issue with the app, maybe it was my check. I have never ever reached out to Nursa support just to say hello, how are you? I hope you are having a good day. I think you are a special group of people that even when faced with an angry frustrated crowd, you manage to smile. I appreciate all of you guys so much. To anyone I might have missed, I appreciate you so much too. 

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  2. Those that work on Friday’s and Saturday’s aren’t benefiting especially if the facilities don’t confirm shift reports. I worked night shift on the 5th and submitted the report sheet when my shift ended on the 6th. Until now it's still processing when it should have been paid out today but I understand that things happen. 

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  3. I usually call the facility a couple of days before my shift and introduce myself. It’s a good time to inquire about login credentials the facilities policy for charting. I find it useful so when I show up for my shift I don’t necessarily have to hold anyone up and I like to get started immediately. 

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  4. Hello everyone. I understand the frustration with the app and I myself have had to contact Nursa support many times. Sometimes it’s a quick fix and sometimes it’s not, so what I’ve done while I wait for the app to be fixed is go to app.nursa.com. 

    • Like 1
  5. @Melanie Ott they function the same way but there  are differences. I was waiting on a promotional offer from my bank. In order to qualify, I need to have qualifying direct deposits. I inquired about it and I was told my deposits don’t  qualify as direct deposits because an EFT is an umbrella term, it’s not specific. 
    ACH is specific to direct deposits, direct payment  and can be considered income. 

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