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Hi everyone. I'm new to Nursa as of this week. I’ll be work has cma -
I have been attempting to pick up shifts for a while now and I, would like to know is their anyone that has worked in the past week for this company?. Why, I had an incident with a company that allowed us Healthcare lovers to apply and send all credentialing, which ended in being a victim of identity theft, the app didn't work right, the shifts were excused as to why there was a race for being picked, no I e ever responded In a timely fashion and was left with shifts lingering until they knew well enought to just remove them themselves, no one ever replied after that, their was excuses after calling implants were made but never a resolve, call back or a change in the companies way if conducting business... This company was reported to the state and was sanctioned with fines, penalties and completely Shutdown after finding that employees credentials were being used for Identify theft & purchases, the use of their social security numbers being used and the like...I am eager to know if this is a real thriving company because out of my race to get picked with no responses, I would like to know if this was happening to anyone here and if so I will be removing my info and deleting this account. It was also stated that they paid a commentator to send promising messages to employees with concerns and assured them that situations would be resolved and the intentions was to prevent being reported to the state. The app has been removed from the Google app purchaser. Please someone I would like to know at your earliest convenience so I can either await change or delete the account, their are 2 many agencies that assist help and make lives great opposed to be left in limbo and okayed by excuses, Oh especially for NEXXUS NEURO RECOVERY IN CONROE TX, THEY HAVE BEEN TAKEN OF MANY APPS DUE TO THEIR NON COMMUNICATION. -
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Hosted by Krishna Floisand, Community Manager Check out this week's Q&A session, Krishna and Mornique discussed topics ranging from how to submit documents, challenges in-home care, facility response to shift requests, the upcoming Nursa Direct feature, shift availability, future improvements, a shift duration reporting issue, and challenges faced by clinicians, emphasizing the need for local clinician groups and mentorship programs. Browse through the questions and transcript below. Have feedback on this session? Want to suggest future group coaching topics? Let us know! Questions Answered Q1: How do I submit my documents? Q2: Is Nursa going to start doing home health care? Q3: What happens if a facility doesn't respond to a shift request even right before the shift? Q4: How can we reduce the need for constant checking of the app? Q5: Have you had any experience with Nursa Direct? Q6: Mornique, what challenges do you encounter as a CNA? Q7: How can I connect with clinicians in my area? Q8: How do I prefer to connect with other clinicians? Transcript Krishna: Hi there, everyone! Today we have Mornique with us for our weekly Q&A session. We've received some questions in advance, so we'll address those and have a discussion. Mornique, would you like to introduce yourself? Mornique: Sure! I'm Mornique, part of the Nursa community. I've been a CNA for three years, and I recently moved to Colorado. Krishna: Mornique is great. She was with us in Texas and recently moved to Colorado. She's starting her QMAP journey and just got her CNA license transferred over to Colorado. So now we'll start getting shifts there too, right? Mornique: Yes, absolutely! 1️⃣ [00:01:37] [Krishna] Great! Let's dive into the questions that were submitted in advance. Someone asked, "How do I submit my documents?" Mornique, you had experience with this, right? [Mornique] Yes, indeed. To submit your documents, you'll want to click the blue plus button at the top of the app. Then, select "add healthcare license" if you're adding another healthcare license, or go to "credentials" and upload your documents there. It's pretty straightforward. [Krishna] Excellent! The blue plus button is the key. 2️⃣ [00:03:03] [Krishna] Now, Mornique, have you ever done home care before? [Mornique] Yes, I recently started my journey into home care here in Colorado. [Krishna] Someone asked if Nursa could offer home care services. What's your take on that? [Mornique] Yeah, I'm curious 'cause I mean I don't know home care is, there's a lot of need for it, but I think from a standpoint like, I mean agencies usually never, usually it's like a company that has on-call. I think we've tried on-call shifts before but they've been a little bit difficult. Yeah, I think that it would be more contract, I would use that word. Contracts. Just those, you know, if you're doing private home care, they want someone familiar, especially if they're opening up their home. [Krishna]A good idea though. Good suggestion. [Mornique] I know it's a good idea, especially since a lot of facilities also maybe have a home care division or, or whatever it may be there too. [Krishna] Home care can be challenging due to the need for reliable caregivers. It might be a good idea to explore this further and gather input from the community. [Mornique] That makes sense. Home care comes with its own set of challenges. 3️⃣ [00:03:53] [Krishna] Now, another question: "What happens if a facility doesn't respond to a shift request even right before the shift?" [Mornique] If the facility doesn't respond, you can remove the request from your schedule. Last-minute cancellations and lack of responses can be common, but it's part of the PRN world. [Krishna] That's good advice. Now, how long do you usually wait before removing a request if it hasn't been responded to? [Mornique] Generally, I remove a request about two hours before the shift unless it's a last-minute shift. You don't want to risk double-booking or missing out on other opportunities. [Krishna] Got it! It's essential to manage your requests effectively. 4️⃣ [00:10:00] [Krishna] Now, Mornique, we're curious about your thoughts on improving the app. How can we reduce the need for constant checking of the app? [Mornique] Notifications could help, but we also need to be mindful not to overload users with notifications. Keeping profiles up-to-date is crucial. People have different preferences for how they use the app, so it's a balancing act. [Krishna] True, everyone has their own approach. 5️⃣ [00:11:30] [Krishna] I know, today we're asking everyone about Nursa Direct. Our team is working on it, and it's coming soon to more markets. However, it's still in the testing phase. To qualify for Nursa Direct, there are a few requirements. Monique, you've looked into this, right? [Mornique] To qualify for Nursa Direct, you typically need to work your first three shifts consecutively, complete check-ins, and submit shift reports promptly. It's an exciting development! [Krishna] Right, and you also need to check in when you arrive and complete the shift report within a specific time after your shift ends. These are good habits to develop so you can qualify for Nursa Direct when it launches. There might be a few other things, but it's coming soon. Once it's fully launched, we'll make sure everyone knows because people have been requesting it. [Krishna] Exactly, it's funny because other players in this field have done something similar. They started with weekly pay, then moved to twice a week, and eventually daily or instant pay. We're a bit behind, but we're getting there. One reason it's taken time is because we want to iron out the bugs. One issue is when you're asked to stay an extra hour or two at a facility. On the shift report, you mark the extra hours, but for instant pay, it currently disqualifies you if it doesn't match within 20 minutes of your shift time. However, 100% of the time, those extra hours are later verified by the facility. So, we're fixing that issue. [Mornique] That's frustrating. I've experienced that before. [Krishna] That's why we're testing and fixing it. It's getting resolved. [Mornique] That's great news because even before Nursa Direct, I had to stay for a full extra shift of eight hours, and the Nursa app would move that shift report to an admin report, waiting for Nursa and the facility to verify. [Krishna] It becomes a back-and-forth process. We're working on reducing the time it takes to verify so clinicians aren't penalized for helping out a facility, especially at the last minute. 6️⃣ [00:15:44] [Krishna] Mornique, what challenges do you encounter as a CNA? [Mornique]Yeah, no that's okay. A lot of the challenge is that like I personally would face is you know, the lack of supplies sometimes the miscommunication with residents schedules or meal nutrition, dietary. So it's just, I wanna hear from others as well what challenges they face because sometimes it could be, you know, as simple as I struggle with transferring someone just because of coordinating our bodies and getting our feet in the right position between theirs. I'm excited to hear and I know I think these will be great questions for the community along with the Facebook group. 7️⃣ [00:16:47] [Krishna] Yeah, that's right. We're working on something new. Right now, we have our central community at community.nursa.com, but we want to make it more localized. We'll have separate communities for different areas. In these local groups, you'll find clinicians who know your area and managers who oversee those regions. This way, you can get more specific advice. You see, different regions have different challenges. Some places have too many clinicians, so not everyone gets shifts. Others have facilities but struggle to find clinicians with their licenses uploaded, you know? [Mornique] So it depends on where you are. That's why we're creating these local groups. We might even set up mentorship programs or other support systems at the local level. A lot of folks are looking for guidance, like where to get certifications or training. They ask questions like, "Where can I renew my CPR?" or "Who can help me with this?" So having local connections will be great. Especially in states with a high demand for Nursa, where facilities post multiple shifts. If we have mentors or a database to connect with local clinicians, we can coordinate our shifts, share tips, and even introduce new folks to the team. It's a fantastic idea! Portland Facebook Group (expanding to Pacific Northwest Clinicians) Illinois Facebook Group Interested in helping create your own local group? Interest Form 8️⃣ [00:18:26] [Krishna] Mornique, how would you prefer to connect with other clinicians in your area? Would you like to have a directory on the community site, community.nursa.com, where you can find clinicians with the same license? Or would you rather be introduced to someone once you get started, like, "Hey, here's another CNA in your area, feel free to reach out." Or maybe you have another idea for connecting with local clinicians? [Mornique] This online approach is new for us. Back in Texas, we used to network in person. We'd meet at facilities and bump into each other frequently. That's how we built our connections. [Krishna] Yeah, and then you'd exchange numbers and all that, right? [Mornique] [Speaker 0] Exactly. But with the Nursa community launching, I started directing everyone there. It's not just a great place for local connections; you get insights from nurses all over, not just in our area. [Krishna] The community is fantastic. [Mornique] It sure is. I want to help it grow. We can talk about Nursa-related stuff, but also about thriving as a PRN clinician in this challenging field. There are strikes, work conditions, and professionals fighting for better environments. [Krishna] Yeah, work conditions. [Mornique] PRN offers flexibility. Many people choose it because they aren't tied down to a single facility. [Krishna] Exactly, it provides freedom and flexibility. [Mornique] Let's share this on the community and gather input and comments on various problems, whether they're related to Nursa, healthcare, or the profession. I'd love to dive deeper into these topics and hear how people are dealing with them. Thank you for your questions, and if you have more, please feel free to ask. Have a wonderful weekend, everyone! We'll be here to assist you. Goodbye! -
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Hello Oregon RNs! I'm an RN with experience in Acute Care only and looking to get started working in ALF/SNFs. Can anyone recommend a good facility to pick up a shift and get some quick form of orientation (or at least decent instructions) as to what are the expectations of me as an RN in these facilities. I'm mostly concerned about the charting because I imagine they use different platforms than EPIC? If anyone has any useful info please feel free to share ❤️ Thanks so much! -
I just signed up with Nursa and have requested plenty of shifts. My question is where will I see the notification that a shift has been accepted? There's a facility that was looking for people but I never got accepted and there post is still up requesting right now. So does that mean it was filled and I'm just not made aware? -
I finished a shift yesterday and downloaded my shift report. The download consisted of all my credentials. What am I supposed to do with the download now? There's no instructions on what to do with it. And there's a glitch that happens after downloading that when I reopen my app it goes straight to the download shift report link again (pretty frustrating).
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Congrats on that first shift @Heatherjens! How did it go?? Anything you wished you knew before starting? Do I see another one scheduled soon? 🙂
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It's been a while since I have used this app, and I picked up my first shift yesterday. There are a handful of facilities listing shifts as far out as one month, and I can guarantee that these shifts are not currently available. This is misleading to clinicians who pick up shifts, waiting for an answer but will never get one. My thought is that facilities should be required to pay a fee when posting shifts and if the shift is filled, perhaps the fee can be deducted from their payment. -
I am trying to book a shift in texas but I don't see any shift. Does this app work in Houston Texas. Please help -
I'm working at the Allegiant facility in mesa today but their check in doesn't have a specific option for Nursa so I didn't check in they know I'm here so I'm guessing I just won't check in?
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Why is it so difficult to obtain shifts through Nursa from LA to the bay it seems impossible -
Are your requests sitting there for too long, not getting scheduled? Which facilities are slower to respond? How long do you normally have to wait?
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Are your requests sitting there for too long, not getting scheduled? Which facilities are slower to respond? How long do you normally have to wait? -
Great app. Love how I can look at available shifts and pay and request for a shift from my phone. The only issue I have is that it's very glitchy. I set my preferences and it still gives me facilities that are in another state. Also, would be great to add more acute care facilities in Colorado. -
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What is Getting Started Fridays? Every Friday we will highlight a Nursa feature and it will include a description, relevant support pages, videos, blogs, and related community content. The goal of this weekly series is to help users find resources related to the topic. Important note: for urgent questions please contact our Support Team. Getting Started Fridays | July 6, 2023 You have your license uploaded, you can view shifts... but now what? You are now ready to request shifts but to increase your chances, we would recommend adding all essential credentials. Essential credentials are: (1) COVID - 19 Vaccine Card (2) CPR/First Aid (3) Government-issued ID These are the credentials most facilities will look for you to have uploaded in your profile. Support Articles: Relevant Topics:
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See below for a list of facilities with open shifts in the next 5 days. Highland Care Center Legacy Village of Taylorsville Life Care Center of Bountiful Mckay-Dee Hospital Mt. Ogden Health and Rehab Neurorestorative - Country Life Care Center Provo Rehab and Nursing Rocky Mtn. Care of Clearfield Rocky Mtn. Care of Heber Rocky Mtn. Care of West Valley Sandstone Nephi South Ogden Post - Acute Filter by facility in the app!
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We have a few shifts on June 28th that are available in Port Charlotte FL! LPN - https://app.nursa.com/jobs/detail/1150185963?from=shiftshare LPN - https://app.nursa.com/jobs/detail/3760184235?from=shiftshare CNA - https://app.nursa.com/jobs/detail/5104735410?from=shiftshare
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When will you guys update your app to where if a clinician requests a shift ,that clinician gets the shift???? It shouldn’t be where multiple clinicians can request one shift. That’s how we lose out on the opportunity to make money. I say that because some buildings choose favorites and don’t give others a chance to perform or show what good they are. You’re the only app (registry) that does that .. it’s not right. Also, why are the facilities keeping the shifts posted if a clinician is not needed period?? It’s frustrating because they leave you on requested at times instead of just denying the shift or simply deleting it period. And another thing.. allowing the buildings to verify shifts late or not at all delays our pay. Why is it in their control or your control as we are not employees? The better thing to do is pay after the work is done as it should be for self contractors. -
wondering why is all the shift coming back as filled is it just me -
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Facilities keep posting shifts that they dont’t need staff for. They post a lot of these shifts as back up if someone calls off. I have had staffers tell me that all their shifts are filled for the next two weeks but have shifts posted on the app. Or I will show up to a shift on time and be told - “well, everyone showed up so we don’t need you”. If you don’t need me why did you book me. I wasted my gas and time to come to your facility but you only booked me as a back up. This needs to stop! Facilities complain that agency staff are not reliable but these facilities are not reliable as well. Nursa needs to do something about penalising facilities for false advertising. the other day I showed up to a 12 hr shift and the scheduler had scheduled for only four hours! Why would you book a 12 hr shift but schedule me for four hours?! I left and did not work the shift (I went somewhere else to work) because that is ridiculous.
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