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In pursuit of quality control, the Nursa allows individual facilities to block a clinician from seeing or requesting shifts at your building. We hope that this feature is used as a last resort and you are happy with each clinician experience you have utilizing the Nursa app, but we understand that may not always be the case. If you wish to block an individual clinician from seeing and requesting shifts at your facility, you can accomplish this in two different ways. Note: Blocks apply to individual facilities only. If you manage multiple facilities and do not want a clinician to requests shifts at any of them, you’ll need to block the clinician at each individual facility. Remove & Block a Scheduled Clinician Use these steps if you have already scheduled a clinician for a shift, but for any reason you want to remove them from the shift and block them from your facility. Tap Menu in the top left Tap Schedule Find the specific Shift Card Note: On the Schedule Page, you can adjust your filters to "Scheduled" and tap the date of the requested shift Tap the Shift Card to open Shift Details Tap Remove Clinician Note: Nursa encourages communication and will prompt you to contact the clinician prior to removal or cancellation. Confirm that you tried to contact the clinician Tap Remove Clinician Select No Longer Want to Work With This Clinician Provide an optional explanation for the removal Tap Remove and block now Tap Yes to confirm Note: Removing a clinician will return the shift to the marketplace so that other clinicians can request the shift. If you need to Cancel a shift entirely, see this article. How to Block a Clinician (After Shift) Use these steps to block clinicians and easily manage and organize clinicians at your facility. at Nursa. It explains how to easily manage and organize clinicians at your facility. Tap Menu in the top left Select Data Select Clinicians If connected to multiple facilities, select the facility you want to manage Click on the "..." next to the clinician's name Click Block clinician Select the reason why you are blocking the clinician, any details then click Block clinician Blocked clinicians will appear on the clinician list with the blocked icon next to their profile picture + the quick reason as to why they were blocked next to their name Please note that blocking a clinician has the following outcomes: The clinician will no longer be able to see any shifts posted by the facility. If a direct link to a shift is shared to a blocked clinician, they will not be able to request such shift. If the blocked clinician has any future scheduled shifts to that facility, those scheduled shifts will be dropped and the shifts will go back to the marketplace If the blocked clinicians has any pending shift requests for future shifts, the requests will be canceled Note: If you had a poor experience with the clinician but would like to give them a second chance in the future, you can give them a one star rating and just select Confirm so that they can see and request shifts at your facility in the future. How to Un-Block a Clinician Tap Menu in the top left Select Data Select Clinicians If connected to multiple facilities, select the facility you want to manage Click on the "..." next to the clinician's name Click Blocking details When unblocking a clinician, you'll be shown the reason as to why that clinician was blocked. That reason cannot be edited. In order to proceed, click Unblock clinician