Payout

[Danneille]

I’m extremely frustrated… In the app it offers, once you work 3 shifts you qualify for instant pay. What they don’t mention is it’s not vastly available in most states. It’s gravely irritating and frustrating that it offers pay is done on Mon and Wed then takes 2-3 days for it to appear in your acct. What I have learned is, as the medical staffer, we are expected to show up promptly and complete the shift to the facility expectations. However, they can take there time to complete the shift report. I worked a shift, it’s now been a week ago and it just now has been processed but I still have to wait 3 days for it to hit my acct. When most of these shifts are anywhere from 60-240 miles from my home. My gas tank doesn’t allow me to say “I know your empty but we must go to work anyway.” It takes money! My daycare provider does not allow me to say “sorry, I still have not been paid, so you have to wait.” Why is it acceptable for the facilities to take there sweet time to confirm you did the job? Working with Nursa, your payday is too unpredictable. That shows great unprofessionalism. There are so many other agencies that provide same day pay, I try to a avoid Nursa staffing as I have to ensure income in a timely fashion.  In addition, if they are going to expect folks to assist with facilities it would be great if they offered the standard federal mileage reimbursement or lodging for back to back shifts at same facility. Especially as they allow pay to be delayed. I try not to recommend Nursa to my colleagues as I don’t like to hear the same bothersome complaints of 1. Payout 2. Unpredictable acceptance of shifts 3. Distance to facility without compensation 4. Often not having oncoming nurse coverage making you responsible to stay 5. Lack of communication from facility, especially related to several admissions 6. Facility expectation of you being the scape goat for the heavy unpleasant work load while the perm staff coast through the shift 7. Overall dissatisfaction with unprofessional tactics allowed from facilities. Staff being held at higher expectations then that of the facilities. Penalizing staff for need to cancel but “oh well” when the facility does. 

[Krishna Floisand]

I hear you @Danneille, thank you for putting time into sharing your frustrations with the community. 

 

Our instant pay option is a newly released feature and is slowly rolling out across different states, keep an eye out for it to hit your state!

 

As we grow in your area, we may be able to find facilities that are nearer to you that aren't the 60-240 miles away from you! Are there facilities nearer to you that would be more convenient to pick up shifts at?

 

I would love to discuss with you your concerns about how to hold facilities more responsible as well as being asked to stay later on your shift. If you are up for it, we can set up some time to discuss it!

 

Again, thank you for sharing your experience. It helps us all to get better!

[Janice Ross]

What state is instant pay available 

[Krishna Floisand]

@Janice Ross Texas and Illinois!

[lynne b]

On 8/16/2023 at 8:11 AM, Danneille said:

I’m extremely frustrated… In the app it offers, once you work 3 shifts you qualify for instant pay. What they don’t mention is it’s not vastly available in most states. It’s gravely irritating and frustrating that it offers pay is done on Mon and Wed then takes 2-3 days for it to appear in your acct. What I have learned is, as the medical staffer, we are expected to show up promptly and complete the shift to the facility expectations. However, they can take there time to complete the shift report. I worked a shift, it’s now been a week ago and it just now has been processed but I still have to wait 3 days for it to hit my acct. When most of these shifts are anywhere from 60-240 miles from my home. My gas tank doesn’t allow me to say “I know your empty but we must go to work anyway.” It takes money! My daycare provider does not allow me to say “sorry, I still have not been paid, so you have to wait.” Why is it acceptable for the facilities to take there sweet time to confirm you did the job? Working with Nursa, your payday is too unpredictable. That shows great unprofessionalism. There are so many other agencies that provide same day pay, I try to a avoid Nursa staffing as I have to ensure income in a timely fashion.  In addition, if they are going to expect folks to assist with facilities it would be great if they offered the standard federal mileage reimbursement or lodging for back to back shifts at same facility. Especially as they allow pay to be delayed. I try not to recommend Nursa to my colleagues as I don’t like to hear the same bothersome complaints of 1. Payout 2. Unpredictable acceptance of shifts 3. Distance to facility without compensation 4. Often not having oncoming nurse coverage making you responsible to stay 5. Lack of communication from facility, especially related to several admissions 6. Facility expectation of you being the scape goat for the heavy unpleasant work load while the perm staff coast through the shift 7. Overall dissatisfaction with unprofessional tactics allowed from facilities. Staff being held at higher expectations then that of the facilities. Penalizing staff for need to cancel but “oh well” when the facility does. 

 

 

I have had the same experience with Nursa and getting my pay.  I just worked a 12 hour night shift, a week ago and still have not received my pay.  I actually will be canceling nursa, its just to frustrating to wait so long, or wonder if and when will i get paid.  I use other per diem apps, and no problem getting paid the following day, and usually have more shifts available.  I dont understand why Nursa makes you wait, but hopefully i will get paid this week if not i will be calling Idaho labor board.  

 

[Krishna Floisand]

Hi @lynne b, I know a common issue is the confusion on when you will get paid. We are currently working on bringing faster than twice-weekly payment methods. I see all your previously worked shifts marked as paid, If this is an error and you have not been paid please contact our support team (801-695-9609 or support@nursa.com) to look into it. Thank you!