Shift Notification issues in the app/site

[TAJUANA (*nickname KITTY) MUNDAY]

After checking the site for shifts, if I fail to find something I can request, I keep my eyes on the "notifications" to see what new needs come along. Unfortunately, the way they are currently set up they don't show what shift (day, evening, night/NOC) in the notification itself, meaning I have to look at them all just to see if the time works for me or not. Mostly not. It can also get flooded with notifications if I'm away for a while. (I ran errands earlier for 1 hour and there were 50 in there when I got back, 49 for the same facility, and 1 for a separate facility!) And while I have a "mark all as read" option, there isn't an option to "clear" them all. And if I don't click directly ON the X, it takes me back to the details. Huge waste of my time sometimes! What's truly irritating is that I've set up my shift filters to show a group of particular facilities, as well as my license and state, and checking the details wipes all of that out. It takes me quite a bit of searching to find all the different facilities (approx 40 facilities) and rebuild my shift preferences via the filters, only to have it destroyed so easily! So my suggestions are a "clear all" as well as the mark as read, and including the shift time within the notification itself as well as the date. And it would also help if once you DID view a facility from within the notifications, the notification would either vanish, or change from unread to read or to viewed.  

 

I also agree with the other post regarding incorporating a distance perimeter setting.

[Kari]

I don't get any notifications at all. Not even when I've been scheduled. Please fix this! 

[Kieran Donahue]

On 8/13/2022 at 12:06 AM, Kari said:

I don't get any notifications at all. Not even when I've been scheduled. Please fix this! 

same, no notifications or text messages means I often miss stuff.

[Krishna Floisand]

Great suggestion @TAJUANA (*nickname KITTY) MUNDAY! @Melanie Ott will look into this a little more and we have added it to the ideas discussion to track the progress of this suggestions and so others can vote and give their thoughts too here!

[Melanie Ott]

Hi @TAJUANA (*nickname KITTY) MUNDAY. Yes, great suggestion. We have been reviewing notifications and working to optimize and group them for exactly this reason, that you can sometimes be inundated with those notifications. "Clear All" and "Mark as Read" are great suggestions! I'll be sure to pass those along. Thanks for taking the time to let us know. We're on it!

 

@Kari @Kieran Donahue -- I'm sorry you two are having issues with your push notifications. I would suggest making sure they are enabled on your device in your Notification Settings, but I'll also escalate this issue. 

[Kari]

Hi. I do have them enabled thanks and I receive none. 

[Lucinda]

Same here. The only notifications I get are through text messages sometimes for emergency shifts. When I went to the nursa app to check my notification settings it only has the email option. I have yet to even get an email notification for jobs. The only way I get to check for a shift is if I open the app. 99% of the time I'm too late and the shift has been filled. I have an S9 phone (samsung). I have even deleted the app and redownloaded it 4 times. It's just so frustrating. I want to work but this app isn't user friendly anymore. 

Edited August 21 by Lucinda
Misspelled word

[Mornique Dicey]

@Kieran Donahue @Kari Yay! They've heard our voices! I've been receiving emails now telling me when I've been scheduled. 

Edited August 25 by Mornique Dicey