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Navigating Difficult Conversations

Deserae Jones

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On 10/11/2022 at 10:27 AM, Deserae Jones said:

How do you navigate difficult conversations with hospital administration that may be difficult to work with, or struggle seeing nurses' perspectives?

You have to remember they are humans and have human emotions too. Be confident but not abrasive or entitled. Sometimes you get a real gem of an administrator who wants to help. I've been lucky to work with some good ones. Sometimes they have power to make a difference, sometimes not so much. I do think you can look for opportunities for improvement and come up with solutions. That is huge! Don't come with problems, they get enough of that. Be willing to try for something that could help and be willing to lead it. 

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