Apparently the app has the ban button positioned where the person taking the shift could be selected instead of the one that didn't show up. Supposedly Nursa is straightening out the ban by calling the customer, but this is a serious flaw. I will not be taking any more shifts when they are urgent or past the start time until this is fixed. The risk is too great that I will get banned from another facility for just "helping out." I am making this statement based on what I am told by the representatives.
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Kieran Donahue
Apparently the app has the ban button positioned where the person taking the shift could be selected instead of the one that didn't show up. Supposedly Nursa is straightening out the ban by calling the customer, but this is a serious flaw. I will not be taking any more shifts when they are urgent or past the start time until this is fixed. The risk is too great that I will get banned from another facility for just "helping out." I am making this statement based on what I am told by the representatives.
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