Hi, Welcome to Nursa!

Get Started

1 - Register and Upload License

Getting Started on Nursa is easy. Simply add your information and license details to create your account and upload any documentation such as photo identification, which may be required by Nursa.

2 - Build Your Profile

Visit your Profile section to upload your credentials and experience. 


Pro tip: The more thoroughly you build out your experience and credentials sections, the more likely you are to be a top pick for facilities. Explore sample profiles and learn how to add all your experience and resume.

3 - Add Payment and Tax Information

Complete your Wallet section to complete your electronic W-9 form and designate your preferred payment method. Pro tip: By selecting Nursa Direct you are setting yourself up for Instant pay.

4 - Initiate Background Checks

Visit your “Shifts" section to request your first shift, which will kick off the background check verification process automatically. All states require a federal background check and some states may have additional state-level registry or background check.

1. Request First shift (What if I am unable to see shifts in my area?)
2. Look out for emails on behalf of Nursa to initiate your background check process (make sure to check your Spam folder). Failure to complete your background check in a timely manner may result in your account being frozen. 
3. When completed Nursa will upload to your account. If background check is marked ineligible, our team will reach out to you with more information.

What if I am unable to see shifts in my area to request a background check? Some locations may not yet have Nursa shifts readily available for you to request. In these cases, our team will initiate the background check for you if you have the following information in your profile:

• Valid License
• Wallet completed
• Government Issued ID
• COVID-19 Vaccine Card
• CPR/First Aid

Common Answers to Background Check Questions

All Getting Started Articles

Get Scheduled

1 - Find and Request Shifts

Go to the “Shifts” page to find and start requesting shifts. Utilize filters and become familiar with the schedule page. If you see a shift with a “More Info” button instead of a “Request Shift”, by clicking the “More Info” button you will receive more information through email on how to be able to request shifts at that facility. Request Shifts

Pro tips when first requesting: 

• Request more shifts
• Upload all credentials and experience into your profile
• Use Filters
• Use "Facilities" section to search desired facilities

2 - Get Scheduled

When scheduled, you will receive a notification and the shift will be added to your schedule. Update communication preferences to be notified how you wish when you are scheduled for a shift. 

• Review Nursa’s policies

• Frequently check your “Schedule” to see upcoming shifts and to remove any pending requests as you become unavailable to avoid cancellations and NCNS. 

• If you have any questions for the schedule or facility, utilize the in-app chat.

3 - Preparing for Your Shift

To familiarize yourself with the facility at which you are scheduled, view the shift details to find the facility address, pictures, facility-required breaks (where applicable), number of beds, and shift instructions, etc.  The shift details are the facility’s way of letting you know what to expect for the shift. 

• If you have questions on a shift, reach out to the scheduler in the in-app chat
• Check shift instructions if there is any preferred uniform, checkin process or items needed for a shift. 
• Plan to arrive 5 minutes early for any shift.
   

4 - Review and acknowledge our Cancelation and NCNS Policies.

Once you are scheduled, make sure that you are available to work the shift. It is your responsibility to cancel the shift via the app if you won’t be able to make it. Our cancellation policy aims to help us maintain the highest standards of integrity and reliability, to ensure a quality experience for all of the users of our platform. 


• Cancellation Policy: Canceling 3 shifts within 30 days will result in a two-week freeze.

• NCNS Policy:  No-showing to 3 shifts in the lifetime of your account will result in your account being permanently removed.

5 - Adjusting Your Notifications

Turn your notifications settings on to allow mobile push notifications, SMS, and emails to ensure you receive important updates about your upcoming shifts and newly-posted SOS shifts.

All Getting Scheduled Articles

Navigate the App

Profiles Tips

Own Your Shift

Own Your Shift Nursa Help Articles

Your first shift can be daunting, with uncertainties about the environment, location, assignments, and more. However, fellow clinician Janalen and facilities have given us a few tips to share*.

*These are tips given by facilities and clinicians and are merely suggestions on feeling prepared.

Get Paid

Nursa does not use clocking in/out or physical time sheets. When you arrive at a shift you can go to the app and confirm "I'm Here". At the end of the shift, you will receive a notification to complete a Shift Report where you will enter times worked including any breaks. This should be completed within 7 days, so as to not time out.

In order to help both clinicians and facilities with their payment processing, Nursa offers two different ways for you to be paid: either direct deposit to a traditional bank account or to a Nursa Direct bank account powered by Branch. You can choose which payment method you’d prefer and can switch at any time. Here’s how:

1 - Add Payment and Tax Information

Visit your Wallet section to complete your electronic W-9 form and designate your preferred payment method.

Pro tip: By selecting Nursa Direct you are setting yourself up for quicker pay. Find more information here.

2 - Explore Nursa Payment Options

3 - Complete Digital Shift Report within 7 days

Once a shift has been completed, you can find the shift report in your app notifications or in the schedule section. Select the shift you wish to verify and follow the prompts to report your time on shift at the facility. Make sure to report any breaks you took. Any facility-required breaks will be pre-populated in the shift report. The Shift Report will need to be completed within 7 days of shift end. Please review terms of service for all terms about how Nursa processes payment for our facility and clinician users.

4 - Receiving a 1099-NEC form from Nursa

If you earn more than $600 through the Nursa platform in a given year, you will receive a 1099-NEC form from Nursa. Learn more about taxes while using Nursa here.

All Getting Paid and Taxes Articles