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Welcome aboard Pennsylvania Clinicians!
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Meet your Local Area Manager, Anmol!
I'm thrilled to personally welcome you to Nursa! I'm Anmol, your friendly Pennsylvania manager, and I'm here to ensure your experience with us is nothing short of fantastic.
At Nursa, we're not just an app to pick up prn shifts; we're a community. Whether you're looking for a new source of primary income, or looking to save for a rainy day, you've found your new home.
As you navigate through our platform, remember that I'm here to help. If you have questions, need recommendations, or just want to chat about your experience don't hesitate to reach out.
Warm regards,
Anmol Anand - Nursa PA Operations Manager
Why I love Nursa
What Is Nursa?
Nursa is a technology platform that connects caregiving professionals (RN, LPN, CNA, and more!) with facilities. Our mission is to ensure there is a clinician at the bedside of every patient in need.
How is Nursa different from an agency or other platforms?
The Nursa platform is different from other platforms you may have used in the past. Facilities post their PRN shift needs, and you are able to look through to see pay and times upfront. You request the shifts for the time and place you want to work. The facility is then able to choose the clinician to work that shift, usually the one that has the credentials they are looking for. Once chosen, this is now the opportunity to show off your skills to build a good reputation with the facility. When you do build a good relationship, this will open more opportunities for you as schedulers often control scheduling at more than one facility building.
From Download to Paycheck, an Illinois Guide to Getting Started
Creating and Filling out Profile
Create and fill out your profile by adding as many credentials as you have. As a clinician in Illinois, the recommended credentials would be essential credentials + TB test within the last 12 months + Center Management Orientation. Take me to my profile
Payments and Taxes
For your first 3 shifts, your pay will be weekly. Then you will have the option for the traditional weekly or sign up for Nursa’s instant pay option, Nursa Direct. Set up Wallet to ensure seamless transactions. Ensure your W-9 Tax forms are completed and up to date. Take me to my Wallet
Background Checks
Your background check will be triggered by requesting your first shift. Once requested expect an email from “do_not_reply@fadv.com” to continue the background process. Request Shifts
Finding and Requesting Shifts
Go to the “Shifts” page to start requesting a shift. You can utilize filters and become familiar with the schedule page. If you see a shift with a “More Info” button instead of a “Request Shift”, by clicking the “More Info” button you will receive more information through email on how to be able to request shifts at that facility. Request Shifts
Getting Scheduled
Expect a notification when you're chosen for shifts; be patient as facilities review clinician requests. Make sure you're available when requesting shifts, and feel free to remove requests before you are scheduled. Just keep in mind, more than two cancellations within a rolling 30 days will result in a two-week freeze. Take Me to My Schedule
Clocking in to Clocking Out
Check-in when you arrive on the shift within the app and click “I’m Here”.
To clock-out, you will fill out your shift report with the times worked and noting any breaks as soon as possible after your shift. Complete Shift Reports
Notifications
Adjust notifications settings allowing texts and emails to ensure notifications on upcoming shifts and SOS shifts. Customize Communications
Try these tips to get the most out of your shifts in Illinois.
Common Quesetions
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Who do I contact if I have questions or issues?
- Specific Shift and Facility Communications → In App Messaging
- General Questions and Knowledge → Anmol & Community Support Articles
- Issues with the App, Glitches, Account Problems, Payment Issues → Nursa Support
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Does Nursa have Instant Pay?
Yes, after 3 worked shifts you are eligible for instant pay. Learn more here!
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I am not seeing "Request Shift" button only a "More Info" Button, what do I do?
When you see the "More Info" Button, this means the facility has chosen to make it manditory to have certain credentials. Click more to learn what credentials can make you eligible to request these shifts.
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How do I remove a shift request I am not yet scheduled for?
If the shift is still in the requested status and your request has not bee accepted, then you may remove your request from the shift card with no consequence. Learn how
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What are best practices on the first shift?
- Show up 15 minutes early to ensure you know where to go.
- Bring a notebook and pencil or pen.
- Be willing to complete all tasks requested during the shift and are within your scope of practice.
- Remain flexible, professional, and on-task
- Provide quality care to patients and treat them with respect
- Chart following facility-specific guidelines
- Avoid Last minute cancellations
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What are the shift attendance policies?
We understand that unexpected situations can arise. Our policies are designed to give you optimal scheduling flexibility. However, should you need to call out of a scheduled shift, you must do so directly in the Nursa app as soon as possible.
Early Call Out (More than 24 hours from shift start time)
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Your first four early call outs in a rolling 30-day period are penalty-free.
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Your fifth early call out in a rolling 30-day period will result in a 14-day account freeze.
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Any additional early call out during an account freeze results in a new 14 day freeze.
Late Call Out (Less than 24 hours from shift start time):
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Your first late call out in a rolling 30-day period is penalty-free.
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Your second late call out in a rolling 30-day period will result in a 14-day account freeze.
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Any additional late call out during an account freeze results in a new 14 day freeze.
Account Deactivation:
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Five late call outs in a 60-day rolling period will lead to account deactivation, resulting in permanent loss of access to the Nursa platform.
No Show (Not showing up to facility for scheduled shift)
- For first and second time you No Show to a shift, your account will be frozen for 14 days where you cannot request shifts. However, you are still expected to work any scheduled shifts.
- For three No Shows over the lifetime of your account, you will be permanently removed from the Nursa app and unable to request shifts.
See Call Out and No Show Policies
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What can I do if I don't see shifts near me?
Nikki and team are always looking for new facilities that have staffing needs and our clinicians want to work at. If you have any facility connections or better facilities near you, fill out this form to be notified when shifts are coming near you!.
Instant Pay or Nursa Direct
Nursa clinicians will receive weekly pay for their first 3 shifts worked. After this 3rd shift worked, you are now able to sign up for Nursa's instant pay option, Nursa Direct. Learn how to sign up and read the FAQs below.
Common Nursa Direct Questions
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What is Nursa Direct?
Nursa Direct is a business debit Mastercard and bank account powered by Branch that facilitates faster payments and improved cash flow. Nursa Direct allows you to get paid instantly for Eligible Shifts as soon as you submit your Shift Report. You can use the Nursa Direct card to pay for purchases anywhere Mastercard is accepted.**
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Do I have to get paid with Nursa Direct?
Nope! At Nursa, we want to ensure that our clinicians have a choice in how they get paid and to ensure you can get paid as quickly as possible. Along with the option to get paid twice a week, Nursa Direct is another payment option we’re proud to offer to hardworking clinicians using the Nursa App.
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Will all of my payments go to Nursa Direct? What about cancellation fee payments?
Yes once you have opted into Nursa Direct, all of your Nursa payments are sent to your Nursa Direct account. If your Shift Report is eligible for instant pay, it will be paid within seconds of submitting your report. If the Shift Report is not eligible for instant pay, it will be processed within two business days of you submitting your report. Cancellation fee payments when applicable will not be paid instantly but instead will be paid to your Nursa Direct account within two business days. See our terms of service to learn more about facility cancellations.
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Who is Nursa’s digital banking partner?
Nursa has partnered with Branch, a financial technology company, that provides you with secure, faster access to your earnings. Branch powers the Nursa Direct app: a digital wallet where you can track your earnings, transfer money to and from other bank accounts, and manage your savings. Branch banking services are provided by Evolve Bank & Trust, Member FDIC. Branch is offering a complete banking solution to clinicians in the U.S. who are active on the Nursa app.
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Is Branch a bank?
Branch is a financial technology company that works to provide secure, faster access to earnings through banking services provided by Evolve Bank & Trust, Member FDIC.
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Is this a debit or credit card?
Nursa Direct is a business debit card and bank** account, so you can do things like make purchases at thousands of locations, transfer money to and from external accounts, and use it at over 55,000 ATMs for free for up to 8 withdrawals per month (a $2 fee will apply per transaction after 8 transactions until the next month).
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Does this require a credit check?
No. As with any debit card, there’s no credit check. Any Nursa App user is welcome to sign up, and if eligible, once a clinician agrees to the terms and goes through ID verification, most will receive their account within minutes.
Branch Legal Disclaimer
**Banking services are provided by Evolve Bank & Trust, Member FDIC. Nursa Direct is a Mastercard debit card and account powered by Branch and issued by Evolve Bank & Trust pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted subject to certain restrictions, local laws, and regulations.
Nursa Legal Disclaimer
Nursa, Inc. is not the provider of any banking service, any service outlined herein, or any service provided by Branch, Evolve Bank & Trust, or their affiliates. Nursa, Inc. is not responsible for any service outlined herein or that may be provided by Branch, Evolve Bank & Trust, or their affiliates. Your participation and use of any service or banking service provided by Branch, Evolve Bank & Trust, or their affiliates is completely voluntary and you assume all risks associated with such use.
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