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  • Nursa Feedback and Ideas Board

    We take the phrase "give a shift" around here very seriously. To make sure we are capturing your feedback in one place (to share with our product team), you adding your thoughts below will start the conversation on how we can improve the Nursa experience. 

    As easy as...

    1. Click the blue Submit Ideas button below

    2. Writing all your thoughts in a post

    3. Submit and vote on other posts!

    At times, Nursa’s product team hosts focus groups, interviews, or surveys to get feedback around a Nursa product. If you're hoping to be a product tester for a future project, join the RESEARCH GROUP to get insider access to new features.

    💜  Your Friends at Nursa

Feature Ideas

  1. 3 votes
    Guests cannot vote
    Open

    Double booking and after hour support

    Being able to pick up 16 hour shifts at two different facilities for the same day. I've experienced this twice now working with nursa. I am unable to request through the app because the start and end time are the same. So I've had to have the facilities call nursa and put it in manually.  I try to work 16 hours day and it doesn't always work out at the same facility due to thier needs, so I would see another facility needs help at the time my shift ends and I have to call the facility directly to ask if I can work, since I can't put a request in. 
    #2  After hours when you call they ask if this is an emergency press #. When you do, it brings you back to the main menu, there doesn't seem to be an after hours way to contact Nursa. 
    Mornique  Dicey
    271
    views
    0

  2. 5 votes
    Guests cannot vote
    Complete

    Bring Back Mileage Option

    thanks @Monisha for sharing! I have shared it here for others to vote on. 🙂 
    Krishna Floisand
    346
    views
    2

  3. 10 votes
    Guests cannot vote
    Complete

    App Issues

    The new update is a nightmare! I really wish the search by distance was still available, It is terrible to see jobs for areas that are hours away. The jobs aren't listed in chronological order anymore which makes finding a good shift a pain. It would honestly be better to revert the app back to how it was, this is the worst!
    Jamie
    564
    views
    5

  4. 8 votes
    Guests cannot vote
    Scheduled

    Nurse

    This most recent update has been a disaster. Assignments are no longer in chronological order meaning the soonest no longer pops up up first. I'm getting jobs dropped in my search from a few other states, even if I choose my home state in the filter.  And there is no longer a mileage option in the search.  The app worked perfectly fine before this most recent update that now it's just a mix-up of stuff.  What a mess 😵‍💫
    Eve 123
    398
    views
    6

  5. 9 votes
    Guests cannot vote
    Open

    Stop fixing what isn't broken

    Nursa needs to stop trying to improve upon the app and fix what doesn't work correctly. That may sound harsh, but the app is buggy on a good day, and then you get an email that "we're going to update it" - which should be more like bug patches, but instead changes how the app functions and IMHO, not in a positive way.
     
    I have the most recent update to the app, I use an Iphone XR, I emailed in about some buggy issues I was having and was told to take it here.
    So here I am.
    The new update, well the algorithm made it so that jobs that are 3-4+ from me are coming up on top, and they aren't decently paying ones where I would consider the drive either. The jobs that are an hour from me? Very bottom of the list, so I have to sit and hunt for them. It no longer lets me sort them by pay or distance, or how far I'm willing to travel. I am licensed in 2 states, I live less than an hour from the state line and frequently drive to the other state, so I check that state as well. 
    When I look up the ones in Texas when I know I"ll be visiting, it is showing me San Antonio, Conroe (which is by Houston) etc...Both of those cities are 5-6 hours away from me, meanwhile, Fort Worth is 2.5 hours and it's where I go all the time. But can I sort it where I can find those jobs specifically? Nope. 
    Sometimes, I just want to sort it by best pay, because I know I"ll have to drive an hour so might as well make it worth it, but other times I know I'm planning on being in Fort Worth, Odessa, Midland, Tyler, etc. and I want to be able to plan my trips and include shifts before I leave, but we can't do that with the app anymore.
     
    My suggestion would be to enhance the sorting feature, maybe to include being able to type in the city you want to pick up shifts in, or at least let it choose from a radius around a zipcode, or let it have multiple filters to make it the best experience.
    I'd like to be able to type in Oklahoma CIty and let it get all the surrounding suburbs, then sort by best paying. I could do that before, but I can't now. Now it's automated and at least for my area, it's so far off the app is almost unuseable.
    Aside from that, the bugs I've had with it previously still haven't been fixed. My app (which has been uninstalled and reinstalled several times, I worked in IT before nursing) still shows I've requested shifts I haven't, and when you click on them, they show it wasn't requested. I've sent in screenshots to tech support but y'all would rather reinvent the wheel completely rather than change a flat tire.
    Ashley Clark
    317
    views
    1

  6. 4 votes
    Guests cannot vote

    Glitches & Feedback

    I appreciate the overall concept of Nursa. It allows nurses like me who are unable to commit to a schedule. The glitches with the app can get a bit frustrating at times. The only filter I have is PN & Arizona. As soon as I opened the shifts tab,  this notice pops up " we cannot find shifts for your current search, please update your filters to see more".   I add LTAC, SNF & LTC but I still get the same notification. Usually, shifts that are available, start at present day and as you continue to scroll it shows the following day and so on. However, as I was scrolling, the shifts would start on 07/10 then skip 07/11 and go to 07/12 then revert back to 07/10 then 07/11 and skip 07/12 and go to 07/13. It was not in order and shifts in other cities would pop up that were not part of my filter. I filtered the dates but it didn't help. 





    Nueva Koehler
    364
    views
    1

  7. 6 votes
    Guests cannot vote
    Open

    Next day pay and other ideas...

    View comments below to see ideas from our awesome member @jessica j.. Be sure to vote on this topic if you feel the same!
    Guest Tiffany T.
    979
    views
    5

  8. 3 votes
    Guests cannot vote
    Open

    Shifts

    @Nursa StaffHere's a comment from @AZ nurse:
    Guest Tiffany T.
    319
    views
    0

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