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Nursa App Feature Ideas

 

33 ideas

  1. 0 votes
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  2. 0 votes
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    Rewards Program/ License Reciprocity

    I do believe that, when a clinician reaches a milestone in their total earnings. They should be some sort of a reward program from Nursa even in gift cards or something thing else. This will encourage and also be a form of appreciation from Nursa for the clinician contracting with them.
    A clinician might travel to another state and has license reciprocity in that state, the clinician should be able to work as long as the license is valid. Nursa should introduce that option, other agencies like SHIFT KEY has the option.
    Thanks
    Charles  Bin
    155
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    1

  3. 3 votes
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    Still available for shift

    There should be a button are you still available for this shift.
    You request a shift it's been more than 4 hours then facility accepts you by that time you already picked up with your other job or made plans. 
    It should ask do you still want this shift before your scheduled 
    LM LPN
    228
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    0

  4. 5 votes
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    Saved search

    It would be nice if I could save my search and not add my filters every time
    Andrew McReynolds
    154
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    1

  5. 1 vote
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    Frustration with viewing shifts

    What's frustrating is I will usually pick a facility and work there for a few shifts/months.  I can see shifts on the facility profile when I go through my wallet to find the shifts completed- So I know there are shifts available but no matter how the filters are set it will not pull up that facility.
    The best option in my opinion was around summer 2021 the distance feature.  I could find shifts close or far away.  I live 1.5 hours from the Valley so I like to see shifts closer.   I know that is an option still but it doesn't work.
    MichelleWillson
    180
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    1

  6. 0 votes
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    Not knowing when I'll be getting paid

    When I first started with Nursa I liked the fact that I could pick up shifts Sunday through Saturday and get paid that following Thursday. It made it easier to plan out my work, I knew how much I needed to make that week, how many hours I needed to pick, a long with how many days, all based on which bills are due and when. 
     
    Now I don't know  how many hours or days I need to pick up. What days will be deposited. How much to put into my bill account, savings and spending. Mainly HOW LONG WILL IT TAKE THE FACILITY TO APPROVE MY HOURS. Which is now based on when we get paid for that shift. 
     
    I am a financially organized female and I can not be if the pay is ALL OVER THE PLACE. 
    Guest MistyM
    200
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    0

  7. 0 votes
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    Great app but glitchy

    Great app. Love how I can look at available shifts and pay and request for a shift from my phone. The only issue I have is that it's very glitchy. I set my preferences and it still gives me facilities that are in another state. Also, would be great to add more acute care facilities in Colorado.
    Sandra
    171
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    0

  8. 1 vote
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    2 week block for facilities

    I think the facilities should have more serious Consequences, when they hurt a cna/nurse, and out us in bad positions. Tbh I feel as though it should be just one strike for them, soon ad its reported the clinician is uncomfortable and the facility knows what they're doing they should be banned. Some will get off using nursa then hop on it again, cancel shifts, threaten, no call no show you, and iverall just abuse you, simply because you're agency. I believe that if nursa starts banning and putting more serious consequences fir the mistreatment of clinicians facilities might finally treat us right.
    Guest Bsnowe2014
    246
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    0

  9. 0 votes
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    2 week block for facilities

    I think the facilities should have more serious Consequences, when they hurt a cna/nurse, and out us in bad positions. Tbh I feel as though it should be just one strike for them, soon ad its reported the clinician is uncomfortable and the facility knows what they're doing they should be banned. Some will get off using nursa then hop on it again, cancel shifts, threaten, no call no show you, and iverall just abuse you, simply because you're agency. I believe that if nursa starts banning and putting more serious consequences fir the mistreatment of clinicians facilities might finally treat us right.
    Guest Bsnowe2014
    198
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    0

  10. 0 votes
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    Payment of shift

    I worked October 8, a 12 hour shift for Tanabell Meridian Meadows and have not been paid for it.  I was supposed to be paid $775. The facility verified my shift 4 days letter from an email sent from the business office at the facility, also the scheduler emailed Nursa, but I still have not received payment.  I am told everyday, a payment of $775 will be sent to your account, but it never happens.  What else can I do?? 
    Lynne Beck
    242
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    0

  11. 1 vote
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    Accidental doubles

    If a facility has consecutive shifts in a day, I will usually request both. Now, I don’t mind working doubles when I want to, but I’ve noticed if I request both - meaning either/or and that being my intent - I usually get a double. Todays a great example of I’m pulling a double because I don’t want to cancel one to count toward my cancellations. I don’t really mind because this facility is fairly far from my house so it makes up the fuel used, but I was planning on visiting before or after work and now, not so much. 
     
    What about giving the facilities the option to post them separately or to be combined as a double? Mark it on the shift before you open details, and  you could have a button to tap “Request double  shifts?” And when you tap it brings up the options on consecutive shifts so you can hit both - and they can choose either two separate people or the double to cover it - whichever is available. 
     
    It’s also good for us. Rather than sift through to find the shift to correspond, it could do that automatically. Maybe make it a bit accident proof, like where it prompts you about the shift being a double before you request it. 
     
    i like doubles, I’d literally love to have Baylor shift options on here too, especially if they offer an incentive. I like working 32 exhausting hours in 2 days and getting paid for 40. Best schedule ever. 
    Ashley Clark
    261
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    0

  12. 4 votes
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    Shifts Filters

    Its incredibly annoying that I have to set the filter for my state each time I want to look at available shifts. I only have a license in one state. Why can't it be a preset like the license filter??
    Jbrittner
    408
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    8

  13. 8 votes
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    Password Saver/notes in NURSA App

    Would like to request the feature for saving notes associated with different facilities. Specifically with all the usernames/passwords/codes etc. I'd like to be able to keep that information in one place and in the app would be ideal. In addition, to be able to note what kind of MAR they use and add little FYI's/notes about where to find things etc. 
     
    What system do other people use to keep track of this kind of information 
    AngieRN
    262
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    2

  14. 4 votes
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    Notifications

    Can we get text notifications when facilities are posting shifts? Since the app is not working correctly it would be nice to get notifications about shifts 
    Shamica Woods
    219
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    0

  15. 7 votes
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    Dates to be in order

    I would like if dates would go in order for the shifts. As you can see even using the search by date the shifts still come up out of order as seen in my photo. 

    Mornique  Dicey
    255
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    2

  16. 6 votes
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    Facility Feedback

    Is there a way we can see how facilities rate us. I think it would be good to see I always try to bring my A game. But there is always room to improve so feed back from facility would be nice.
    LM LPN
    292
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    1

  17. 6 votes
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    FROZEN account and consecutive shifts

    Is there a way to have account unfrozen for canceling shifts? Two weeks seems drastic. In addition, we are in a nursing shortage. It seems logical not only for myself for but for the patients,  facilities, and staff. I'm not trying to sound arrogant or disrespectful (its difficult to read demeanor and tone for online messages). I'm just wondering if the frozen account stuff can end sooner, or offered a freebie prior to consequence. Does anyone know how to contact a person on this frozen account? Also, I'm more than willing to travel for these shifts. I'm wondering how I could work in that area for a consecutive days. I've noticed facilities will have open shifts 3 to 5 days in a row. It would be easier if there is a way to bundle the shifts, so that when I travel for work I' m not losing money
    Guest Cortney J.J.
    1143
    views
    18

  18. 4 votes
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    Notification when banned

    For some reason you can still attempt to click request shift and it gives you a weird pop up message that doesn't say you are banned.  Sitting here enjoying my 2 week ban from Nursa for canceling a shift.  Don't do that unless you are just enjoying your summer like me.
     
    Update: 
     
     
    In regards to to the message when a facility bans you, I'm not sure if its better to not see their shifts at all, get a message that accurately states that you are banned, or the current situation where it says something on a pop up message unrelated to your ban.  I think it says bad request or something like that.  In my personal situation a facility accidently banned me.  In my opinion there should be some sort of category the facility assigns to your ban and simply not showing up for 1 shift shouldn't be a permanent ban.  Maybe 30 days or something?
     
    I tried reaching out to Nursa, but I'm not going to beg for an agency unban me for cancelling a shift that already needed to be cancelled.  There has to be a better way to work through that process.  I think my two week ban ends today or tomorrow.  That is another thing.  There is no indication of when my cancellation ban is up.  I don't know if it ends with a precise 2 week timer or its just 14 days.  
    Kieran  Donahue
    312
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    0

  19. 2 votes
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    UNIONS????

    Labor & employment protection, Union associations, advocates/rights for mistreatment by facilities and more for nurses working off platforms (NURSA, SHIFTKEY, CAREREVS etc.) 
    Guest
    269
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    1

  20. 9 votes
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    Scheduled

    Disaster

    This app is just a hot mess. The shifts are not listed in chronological order, I cannot filter by mileage anymore, I am seeing shifts across the whole state that I live in, and shifts in other states even after I set the filter to just the state I’m in. So unbelievably not user friendly. 
    Shanay Austin
    363
    views
    4

  21. 11 votes
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    Daily Pay

    Hello everyone I have just started with Nursa and so far, I am loving it. I really hope that daily pay would be a payment option.
    Guest Cynthia Ann Cumberbatch
    665
    views
    19

  22. 8 votes
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    Canceling Shifts - 2 week ban

    Ability to cancel shifts without being banned for 2 weeks.  Shifts are being snatched up so fast it shouldn't matter if you cancel a few days ahead of time.
    Kieran  Donahue
    464
    views
    6

  23. 9 votes
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    Shift Notification issues in the app/site

    After checking the site for shifts, if I fail to find something I can request, I keep my eyes on the "notifications" to see what new needs come along. Unfortunately, the way they are currently set up they don't show what shift (day, evening, night/NOC) in the notification itself, meaning I have to look at them all just to see if the time works for me or not. Mostly not. It can also get flooded with notifications if I'm away for a while. (I ran errands earlier for 1 hour and there were 50 in there when I got back, 49 for the same facility, and 1 for a separate facility!) And while I have a "mark all as read" option, there isn't an option to "clear" them all. And if I don't click directly ON the X, it takes me back to the details. Huge waste of my time sometimes! What's truly irritating is that I've set up my shift filters to show a group of particular facilities, as well as my license and state, and checking the details wipes all of that out. It takes me quite a bit of searching to find all the different facilities (approx 40 facilities) and rebuild my shift preferences via the filters, only to have it destroyed so easily! So my suggestions are a "clear all" as well as the mark as read, and including the shift time within the notification itself as well as the date. And it would also help if once you DID view a facility from within the notifications, the notification would either vanish, or change from unread to read or to viewed.  
     
    I also agree with the other post regarding incorporating a distance perimeter setting.
    494
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    11

  24. 1 vote
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    Canceling Shifts

    I've worked with another agency in the past who had a facility that kept cancelling like that, and after so many times they removed the facilities remaining open shifts from their site for a period of time and admonished the facilities staffer. It's unprofessional of the facility staffer, and the agencies need to acknowledge that.
     
    @TAJUANA (*nickname KITTY) MUNDAY (i've added your suggestion on how canceling could work here to help compare our processes)
    260
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    0

  25. 4 votes
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    Response times

    One thing that this app is terrible for is the response time. I never know when I’ll get a response. Even when the job is posted within less than an hour of me offering to pick up. I’ve had to end up picking up with another agency that has better protocols for picking up shifts. They have people I can call and confirm with as well. On Nursa any messages I’ve sent never get responses back. So my suggestion is that Nursa provides on call numbers with people that actually pick up the phone so I can get a response back on whether a shift is available so or not. 
    Corinne Williams
    295
    views
    1

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