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Nursa App Suggestions and Ideas

Have a great idea for the app? Have feedback about your experience with Nursa? We want to hear it!

Seriously though. Whether your feedback is good or bad - about the app or the community - speak up! We want each and every one of you to take part in building the system that is reshaping the future of patient care. Share your feedback by clicking the Submit Ideas button below. 

A few notes on posting here:

  • Vote on other posts if you like what's said
  • The Nursa Team has all eyes on your feedback and will respond quickly
  • If it's an app idea, the Nursa Team will add a status to the idea showing if and when it will be implemented 

We can't thank you enough for helping us build a platform and community!

💜  Your Friends at Nursa

14 ideas

  1. 0 votes
    Guests cannot vote
    Scheduled

    Disaster

    This app is just a hot mess. The shifts are not listed in chronological order, I cannot filter by mileage anymore, I am seeing shifts across the whole state that I live in, and shifts in other states even after I set the filter to just the state I’m in. So unbelievably not user friendly. 
    Shanay Austin
    51
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    3
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  2. 2 votes
    Guests cannot vote
    Open

    Daily Pay

    Hello everyone I have just started with Nursa and so far, I am loving it. I really hope that daily pay would be a payment option.
    Cynthia Ann Cumberbatch
    20
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    1
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  3. 0 votes
    Guests cannot vote
    Open

    Canceling Shifts - 2 week ban

    Ability to cancel shifts without being banned for 2 weeks.  Shifts are being snatched up so fast it shouldn't matter if you cancel a few days ahead of time.
    Kieran  Donahue
    34
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    2
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  4. 1 vote
    Guests cannot vote
    Open

    Shift Notification issues in the app/site

    After checking the site for shifts, if I fail to find something I can request, I keep my eyes on the "notifications" to see what new needs come along. Unfortunately, the way they are currently set up they don't show what shift (day, evening, night/NOC) in the notification itself, meaning I have to look at them all just to see if the time works for me or not. Mostly not. It can also get flooded with notifications if I'm away for a while. (I ran errands earlier for 1 hour and there were 50 in there when I got back, 49 for the same facility, and 1 for a separate facility!) And while I have a "mark all as read" option, there isn't an option to "clear" them all. And if I don't click directly ON the X, it takes me back to the details. Huge waste of my time sometimes! What's truly irritating is that I've set up my shift filters to show a group of particular facilities, as well as my license and state, and checking the details wipes all of that out. It takes me quite a bit of searching to find all the different facilities (approx 40 facilities) and rebuild my shift preferences via the filters, only to have it destroyed so easily! So my suggestions are a "clear all" as well as the mark as read, and including the shift time within the notification itself as well as the date. And it would also help if once you DID view a facility from within the notifications, the notification would either vanish, or change from unread to read or to viewed.  
     
    I also agree with the other post regarding incorporating a distance perimeter setting.
    15
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    0
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  5. 0 votes
    Guests cannot vote
    Open

    Canceling Shifts

    I've worked with another agency in the past who had a facility that kept cancelling like that, and after so many times they removed the facilities remaining open shifts from their site for a period of time and admonished the facilities staffer. It's unprofessional of the facility staffer, and the agencies need to acknowledge that.
     
    @TAJUANA (*nickname KITTY) MUNDAY (i've added your suggestion on how canceling could work here to help compare our processes)
    16
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    0
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  6. 1 vote
    Guests cannot vote
    Open

    Response times

    One thing that this app is terrible for is the response time. I never know when I’ll get a response. Even when the job is posted within less than an hour of me offering to pick up. I’ve had to end up picking up with another agency that has better protocols for picking up shifts. They have people I can call and confirm with as well. On Nursa any messages I’ve sent never get responses back. So my suggestion is that Nursa provides on call numbers with people that actually pick up the phone so I can get a response back on whether a shift is available so or not. 
    Corinne Williams
    17
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    0
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  7. 1 vote
    Guests cannot vote

    Double booking and after hour support

    Being able to pick up 16 hour shifts at two different facilities for the same day. I've experienced this twice now working with nursa. I am unable to request through the app because the start and end time are the same. So I've had to have the facilities call nursa and put it in manually.  I try to work 16 hours day and it doesn't always work out at the same facility due to thier needs, so I would see another facility needs help at the time my shift ends and I have to call the facility directly to ask if I can work, since I can't put a request in. 
    #2  After hours when you call they ask if this is an emergency press #. When you do, it brings you back to the main menu, there doesn't seem to be an after hours way to contact Nursa. 
    Mornique  Dicey
    18
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    0
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  8. 0 votes
    Guests cannot vote
    Scheduled

    Bring Back Mileage Option

    thanks @Monisha for sharing! I have shared it here for others to vote on. 🙂 
    57
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    2
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  9. 3 votes
    Guests cannot vote
    Scheduled

    App Issues

    The new update is a nightmare! I really wish the search by distance was still available, It is terrible to see jobs for areas that are hours away. The jobs aren't listed in chronological order anymore which makes finding a good shift a pain. It would honestly be better to revert the app back to how it was, this is the worst!
    Jamie
    86
    views
    4
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  10. 1 vote
    Guests cannot vote
    Scheduled

    Nurse

    This most recent update has been a disaster. Assignments are no longer in chronological order meaning the soonest no longer pops up up first. I'm getting jobs dropped in my search from a few other states, even if I choose my home state in the filter.  And there is no longer a mileage option in the search.  The app worked perfectly fine before this most recent update that now it's just a mix-up of stuff.  What a mess 😵‍💫
    Eve 123
    71
    views
    5
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  11. 2 votes
    Guests cannot vote
    Open

    Stop fixing what isn't broken

    Nursa needs to stop trying to improve upon the app and fix what doesn't work correctly. That may sound harsh, but the app is buggy on a good day, and then you get an email that "we're going to update it" - which should be more like bug patches, but instead changes how the app functions and IMHO, not in a positive way.
     
    I have the most recent update to the app, I use an Iphone XR, I emailed in about some buggy issues I was having and was told to take it here.
    So here I am.
    The new update, well the algorithm made it so that jobs that are 3-4+ from me are coming up on top, and they aren't decently paying ones where I would consider the drive either. The jobs that are an hour from me? Very bottom of the list, so I have to sit and hunt for them. It no longer lets me sort them by pay or distance, or how far I'm willing to travel. I am licensed in 2 states, I live less than an hour from the state line and frequently drive to the other state, so I check that state as well. 
    When I look up the ones in Texas when I know I"ll be visiting, it is showing me San Antonio, Conroe (which is by Houston) etc...Both of those cities are 5-6 hours away from me, meanwhile, Fort Worth is 2.5 hours and it's where I go all the time. But can I sort it where I can find those jobs specifically? Nope. 
    Sometimes, I just want to sort it by best pay, because I know I"ll have to drive an hour so might as well make it worth it, but other times I know I'm planning on being in Fort Worth, Odessa, Midland, Tyler, etc. and I want to be able to plan my trips and include shifts before I leave, but we can't do that with the app anymore.
     
    My suggestion would be to enhance the sorting feature, maybe to include being able to type in the city you want to pick up shifts in, or at least let it choose from a radius around a zipcode, or let it have multiple filters to make it the best experience.
    I'd like to be able to type in Oklahoma CIty and let it get all the surrounding suburbs, then sort by best paying. I could do that before, but I can't now. Now it's automated and at least for my area, it's so far off the app is almost unuseable.
    Aside from that, the bugs I've had with it previously still haven't been fixed. My app (which has been uninstalled and reinstalled several times, I worked in IT before nursing) still shows I've requested shifts I haven't, and when you click on them, they show it wasn't requested. I've sent in screenshots to tech support but y'all would rather reinvent the wheel completely rather than change a flat tire.
    Ashley Clark
    52
    views
    1
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  12. 2 votes
    Guests cannot vote

    Glitches & Feedback

    I appreciate the overall concept of Nursa. It allows nurses like me who are unable to commit to a schedule. The glitches with the app can get a bit frustrating at times. The only filter I have is PN & Arizona. As soon as I opened the shifts tab,  this notice pops up " we cannot find shifts for your current search, please update your filters to see more".   I add LTAC, SNF & LTC but I still get the same notification. Usually, shifts that are available, start at present day and as you continue to scroll it shows the following day and so on. However, as I was scrolling, the shifts would start on 07/10 then skip 07/11 and go to 07/12 then revert back to 07/10 then 07/11 and skip 07/12 and go to 07/13. It was not in order and shifts in other cities would pop up that were not part of my filter. I filtered the dates but it didn't help. 





    62
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    1
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  13. 2 votes
    Guests cannot vote
    Open

    Next day pay and other ideas...

    View comments below to see ideas from our awesome member @jessica j.. Be sure to vote on this topic if you feel the same!
    Tiffany T.
    171
    views
    3
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  14. 2 votes
    Guests cannot vote
    Open

    Shifts

    @Nursa StaffHere's a comment from @AZ nurse:
    Tiffany T.
    90
    views
    0
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