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259 questions in this discussion

  1. Requesting shifts and getting facility approval

    Hi there… I’m new to Nursa. Just wondering how long it normally takes for a facility to accept and/or deny your request for shifts. I put in a week ago for 3 shifts and have done my profile work and messaged the facility with no response. What other steps do I need to take to make sure I get the shifts I requested to be accepted?

    Asked by ErinOswalt,

    0 votes
    1 answer

  2. Debit Card Spending Limit

    Hello, what is the daily Nursa debit card spending limit? if I use a debit card for online purchases. Thankyou

    Asked by Helena Nguyen,

    0 votes
    2 answers

  3. What are your favorite brands?

    Let's hear it! Share your top brand picks with the community. Whether they're nursing-related or not, we're eager to hear your favorites! It might come in handy later 😉

    Asked by Krishna Floisand,

    0 votes
    0 answers

  4. Frozen account

    I just think it’s unfair when you try to dispute your frozen account and no one reaches out to you one time I had covid and they froze my account I emailed them with my documentation they never un froze me to two days ago I was literally down the street from the facility my tire blew out they froze my account it’s sucks for us that are actually good workers the facility been texting me asking me to work more cause they know I work good I never miss for no reason but Nursa won’t reach back out to me

    Asked by CHRISHAWNA BUTLER,

    1 vote
    1 answer

  5. Facility messenger

    What does it mean when the message says succeeded? Does that mean the facility read the message?

    Asked by austinreimer,

    1 vote
    1 answer

  6. Pick up shifts

    Hello all I am new to NURSA. How do I pick up shifts?

    Asked by Kathy,

    0 votes
    1 answer

  7. Want to stop getting notifications on Certain facilities.

    They take up most of my shift availabilities but I would not work for them so I am always scrolling and scrolling down. I would rather not see their open shifts

    Asked by Adele Ramona Patane,

    0 votes
    2 answers

  8. CNA

    I’m trying to get a shift that’s paying more money hourly and can’t seem find it in Philadelphia. So I guest that’s not possible.

    Asked by Theresa Rich,

    0 votes
    1 answer

  9. Shift approval

    Hey everybody, I was wondering if anybody else is having trouble getting shifts approved or if it is me?! I know that a company typically wants cover shifts with employees within the company before paying agency, but I've tried to book a large number of shifts but still having trouble. I am just wondering if I'm missing something or my profile just sucks lol.... help!!

    Asked by Rachel M,

    0 votes
    2 answers

  10. Finding shifts

    How can I find shifts?

    Asked by Feliciana,

    0 votes
    1 answer

  11. Other discipline shifts

    I do not understand why NURSA does not allow LPNs to pick up CNA or CMA shifts as our license covers these roles. I’ve never had this issue with any other agency. For Oklahoma, there are very limited LPN shifts through this agency, which is disappointing, and the option to work in other roles you are legally able to is not allowed.

    Asked by Lacey,

    0 votes
    1 answer

  12. My account was unfreeze, but...

    So I got an email from Nursa team, and told me that they will unfroze my account early. I looked at some shifts and pick up, and my account is still frozen. How long does it takes for an account to be unfrozen?

    Asked by Rainier Bansil,

    0 votes
    2 answers

  13. RECTIFICATION OVER APOLOGY

    Whenever I contact NURSA support with an issue, I am met with an apology that is nothing more than a band-aid solution. I have found that there is rarely any accountability, as the issue does not get fixed. When I arrived for a shift, there was no "I have arrived" button on the app. I contacted NURSA support immediately and the agent I spoke to assured me I should have no problem with instant pay since he manually entered my clock in time. Upon finishing my shift, I submitted my shift report. However, I did not receive instant pay. Upon contacting NURSA support again, the agent informed me that the shift report preceded the tech team manually adding the "I have …

    Asked by Nueva Koehler,

    0 votes
    5 answers

  14. Response time

    One thing that this app is terrible for is the response time. I never know when I’ll get a response. Even when the job is posted within less than an hour of me offering to pick up. I’ve had to end up picking up with another agency that has better protocols for picking up shifts. They have people I can call and confirm with as well. On Nursa any messages I’ve sent never get responses back. So my suggestion is that Nursa provides on call numbers with people that actually pick up the phone so I can get a response back on whether a shift is available so or not.

    Asked by Corinne Williams,

    0 votes
    3 answers

  15. Blocked account

    My account is blocked due to DACS not being completed. I finished this paperwork weeks ago. I have called, chatted, and emailed. I have got the same answer I have to wait for a different department to email me. Still weeks with no help. Frustrated not being able to pick up or get any help.

    Asked by Lab,

    0 votes
    1 answer

  16. App issues regarding location

    The app has been working fine but sometimes like today the jobs I’m seeking here in my state and area are not shown but what’s shown are jobs away from my state and area. Does anyone else have these issues?

    Asked by Richyrich,

    0 votes
    6 answers

  17. Ratings

    At the end of every shift, we get asked to rate and comments on the facility just worked at. Where do our rating and comments go? I would love to see what the facilities get rated from other Nursa workers. Just like support had told me, we get rated but we're unable to see our rating from facilities just yet.

    Asked by Mornique Dicey,

    0 votes
    4 answers

  18. I'm having a lot of trouble getting my background check submitted

    I keep getting an email from First Advantage saying that my background check cannot be finished until I submit a waiver form for my information to be disclosed. I have no idea how to get that form. I talked to First Advantage and they referred me to Nursa. Does anyone have any idea what I need to do? This is stressing me out **picture removed by admin for privacy**

    Asked by JordanBB8,

    1 vote
    1 answer

  19. Instant pay

    I should have gotten instant pay but now is pending and I was relying on instant pay. I was told my nextnodeid shift would be instant

    Asked by Kristy Pierce,

    0 votes
    1 answer

  20. shift info

    I am new to Nursa, quick question, How will I know if the shift I requested is approved or not?

    Asked by Frankie Cooper,

    0 votes
    1 answer

  21. Working in different states

    Hello. I am living in Nebraska but frequently travel to places such as Colorado, Arizona, Nevada, California, Washington DC, New Jersey. Am I able to pick up shifts in different states even though I am based in Nebraska? If so, would I need to complete different credentials for each state? I am working on getting my Nevada License right now as I realize it is not a compact state. Also, how long after I request a shift will I be able to work that shift? I see that after I request my first shift it says they run a background check, wasn't sure how long that takes. Any info would be appreciated. Thanks!

    Asked by ashleygilmore96,

    0 votes
    1 answer

  22. Nurse Deals?

    What good deals are there out there for nurses? From shoes to hamburgers to water bottles and whatever else!

    Asked by Krishna Floisand,

    0 votes
    8 answers

  23. Pay frequency

    What days do we get paid & how often

    Asked by Misslocs,

    0 votes
    1 answer

  24. shift

    Has anyone been able to work shifts in Seattle and Tacoma? I picked up a shift but never got approved feels like those shifts are just there for show, never available whenever I called the facility for approval. I need help, How do you get to work shifts?

    Asked by Fola Adewole,

    0 votes
    0 answers

  25. Please revise facilities contract

    I’m new to nursa. Since being on nursa I’ve requested so many different positions as a CNA that were available 3 and 4 days prior. The day of my shifts I receive a notification saying my shift is already filled. Then an hour before that scheduled shift. I’m asked if I am still available to work the shift. (No, because once I was told filled. I went to my day job for work).Which shows someone the facility gave the position to they called in. I’m having a hard time understanding this. It seems to be a bit unprofessional and misleading. This should be a first come first serve situation. I am so grateful that I did not leave my day job to become an continuous employee with n…

    Asked by Jamesha,

    0 votes
    15 answers

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