Get Started

• Sign Up with the Nursa App
• Add Your Licensure
• Adding Your Credentials
• Set Up Your Wallet
• Complete Your Background Check
• Find & Request Shifts
• Complete A Digital Shift Report

Navigate the App

• Schedule Section
• Shifts Section
• Profile Section
• Inbox Section
• Community Section
• Facilities Section
• Invite Friend Section
• Help Section
• Wallet Section
• Settings Section

Build Your Profile

• License

  • Accepted License Types
  • License Verification Process
  • Troubleshooting License Verification
  • CNA License Renewal
  • Can I Still Request Shifts If My License is Expired?
  • Can I Work in Other States if I Have a Compact and Multi-State License?

• State Documents

  • Additional State Documents and Credentials

  • State Background Checks
  • Arizona Certified Caregiver Information
  • Colorado Adult Protective Services Credential - CAPS
  • Center Management Orientation Training (NJ, NY, PA and CT Only)
  • Do I need an Arizona Fingerprint Clearance Card?

• Background Check

  • Does Nursa Require a Background Check?
  • Do I have to pay for my background check?
  • Do I have to request a background check?
  • How long to background checks take?
  • Third-Party/Commercial Background Checks

• Additional Documents

  • Adding Experience and Specialties
  • COVID-19 Vaccine
  • Adding Resume to Profile
  • Adding General & Professional Liability Certificate of Insurance
  • Food Handlers Training

• Hospital Shifts

  • Hospital Shifts Requirements
  • Hospital Shifts Compliance
  • Hospital Shifts Orientation
  • Hospital Shifts General

• Profile Tips and Samples
• ShiftReady for Clinicians

Get Scheduled

• Manage Requests

  • Best Practices when First Requesting
  • Removing a Shift Request or Calling Out from a Scheduled Shift
  • Shifts Not Scheduled Through the Nursa App

• Shift Features

  • Using Filters
  • How Do I Contact a Facility with Questions?
  • Do Facilities Posting with Nursa Have Light-Duty Shifts?
  • Shift Stickers
  • Urgent Shifts - SOS

• Technical Support

  • Request Button Not Available
  • Why Can't I See Shifts in the App?
  • Why is My Shift Request Still Pending?

• Supporting Camp Kesem
• Picking Up Shifts within Scope of Practice

Own Your Shift

• Proof of Identity - Persona
• Schedule Page and Calendar
• Breaks and Lunches
• Call Out and No-Show Attendance Policies
• Frozen Accounts
• Does Nursa Provide Name Badges?
• Shift Check In and Arrival
• CDPH 530 - California Only

Get Paid

• Payments

  • When do I get paid?
  • Viewing Paystubs
  • Update Payment Information
  • Nursa Direct
  • Daylight Savings
  • Does Nursa Offer Overtime or Holiday Pay?

• Tax Information

  • Keeper Tax
  • Tax Forms (W-9 and 1099)
  • Nursa Tax Guide - 1099-NEC

• Nursa + NurseWallet

Account Settings

• Communication Preferences
• Reset Nursa Password
• Updating Account Details
• Previ Partnership
• Automatic App Updates
• Fixing basic app issues

Trust and Safety

• Where Can I Find General Information About Workplace Safety?
• Does Picking Up Shifts with Nursa Impact my Credit Score?
• How Should I Handle Potential Exposure to COVID-19?
• Status of Covid-19 Bonuses
• Where can I find terms of service?