Please make sure you have the most updated version of the Nursa App before adding or changing your information. Check the Android Play Store or Apple App Store for updates.
To Update Your Profile Photo:
- Tap Menu in the upper left
- Tap Profile
- Tap the Pencil Icon in the upper right
- Tap the Pencil Icon on your profile picture in the upper left
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Take a new photo or select a saved photo
- If taking a new photo, tap Take a Photo
- If choosing a saved photo, tap Photo Library and tap Choose in the bottom right
- Tap Confirm to save changes
To Update Your Name:
- Tap Menu in the upper left
- Tap Profile
- Tap the Pencil Icon in the upper right
- Edit/change your first and last name
- Tap Confirm to save changes
To Update Your Email Address:
- Tap Menu in the upper left
- Tap Profile
- Tap the Pencil Icon in the upper right
- Edit/change your email address
- Tap Confirm to save changes
Note: This will be the NEW email you will use to access your Nursa account.
To Update Your Address:
- Tap Menu in the upper left
- Tap Profile
- Scroll down to Personal Info and tap the Pencil Icon by your address
- Begin typing your address into the Search field
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When you see your address from the list, tap on it
- Note: Make sure you choose a full address from the list, including zip code
- Tap Save to save changes
To Update Your Phone Number, please contact Support.
Troubleshooting: If you experience any problems while trying to update your email address, please contact support at +1 833-543-5441 or support@nursa.com for further assistance.
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