RN and LPN Verification
All RN and LPN/LVN licenses are auto-verified through Nursys.com. If you have any problems with this validation process, double-check to ensure your license number is input with the exact letter/number.
All other License Verification Processes
All other certifications and qualifications are state-regulated and must be verified manually. This process can take 3-4 business days after all needed information is received. If we have an issue verifying your license, we will email you for more details. To expedite the process, please reach out to our support team for assistance.
Why is My License/Certificate Still pending?
Your license may be pending for a few reasons.
One may be that the information entered into our Nursa system was incorrect. Please verify that you have entered your license information exactly as it appears on your license.
Another reason could be that your license wasn’t able to be located in the state database. In this case, you will receive an email from Nursa letting you know, but you must contact the state licensing board that issued your license to resolve the issue. Once resolved, you can re-enter your license information on the Nursa App or reach out to Customer Support at +1 833-543-5441.
A final reason may be that the review process isn’t complete yet. CNA licenses are state regulated, and our review process can take a few days to complete. To ensure your license can be verified quickly and efficiently, please ensure your licenses information is entered correctly into the app.
You can upload as many state CNA licenses as you have, but remember that you cannot work in a state where you are not licensed. State waivers are not currently valid or accepted. If you have any problems uploading multiple licenses, don’t hesitate to contact Customer Support at +1 833-543-5441.
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