Facilities can be instantly notified via text message if a clinician cancels a shift. Each facility user can set up cancelation notifications in the Nursa app:
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Tap Menu in the top left
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Tap Settings
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Tap Communication Preferences
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Under Cancelation Notifications, tap Customize Preferences
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Select notification timeframe (how far in advance you would like to receive text notifications)
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Options: Always, 24 hours before the shift starts, or anywhere from 1 to 7 days in advance
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Specify each day of the week and time block to receive text notifications
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Note: If you prefer to ALWAYS receive text notifications, you can select full day options on the bottom of this screen
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Tap Save
When a clinician cancels a scheduled shift, the shift is automatically reposted to the marketplace with a higher pay rate to incentivize clinicians to request the shift (your bill rate will not change), and an emergency notification goes out to all available clinicians.
A clinician's account is also frozen for 14 days on their third cancelation in a rolling 30-day period.
Note: By setting up Cancelation Notifications, you're opting in to receive text notifications if someone cancels a scheduled shift. Standard text messaging rates may apply.
